> [{quoted}](name=kami banani,realm=PBE,application-id=A4D2003433C8FCD715185A7264A9CC6FDFAD7FEF,discussion-id=5m8x3RQE,comment-id=0005,timestamp=2020-02-21T02:48:36.409+0000) > > Hello friends! This issue has been fixed as of today's PBE update. > > There is still a minor issue of the Blackfrost skin name not appearing when hovering in your collections, and we are investigating. > > However, you are now able to successfully purchase & use the new Blackfrost skins! Thank you for your patience ☺️ > > Regarding refunds: I'm new here so I'm not totally sure of the policy, but it's my understanding that RP refunds aren't issued on PBE. Perhaps another Rioter or a more seasoned PBE user can weigh in. Thanks for understanding 👍🏽 I bought all 3 new ones and none of them show up in collections. I've logged out and back in several times and still the same issue. They show up in purchase history, but everywhere else it's as if I never bought them. So what's been fixed? Being able to purchase them from this date forward?
UncleFestor
> [{quoted}](name=UncleFestor,realm=PBE,application-id=A4D2003433C8FCD715185A7264A9CC6FDFAD7FEF,discussion-id=5m8x3RQE,comment-id=00050000,timestamp=2020-02-21T08:55:49.608+0000) > > I bought all 3 new ones and none of them show up in collections. I've logged out and back in several times and still the same issue. They show up in purchase history, but everywhere else it's as if I never bought them. So what's been fixed? Being able to purchase them from this date forward? > [{quoted}](name=UncleFestor,realm=PBE,application-id=A4D2003433C8FCD715185A7264A9CC6FDFAD7FEF,discussion-id=5m8x3RQE,comment-id=00050001,timestamp=2020-02-21T09:07:01.799+0000) > > So I bought the Renekton skin a second time and it finally showed up. However the other 2 still don't show up and now neither does Hextech Swain, which I just purchased with gemstones and it shows like I didn't I don't know all the super technical details, but my basic understanding is that you will have to re-purchase the skin. Whatever new Blackfrost purchase was made before the update, even though RP was deducted, didn't take. The fix was specifically for the new Blackfrost skins. If you are experiencing issues with other skins, that would need to be a separate bug report. If you are still experiencing the issue with new Blackfrost skins, even after updating PBE & purchasing again, let me know (:
Hey everyone! We’ve got new Chromas coming up for **Blackfrost Alistar**, **Blackfrost Rek’Sai**, and **Blackfrost Renekton**! https://i.imgur.com/MCyAltf.jpg[/img] **Blackfrost Alistar:** * **New textures:** * Blackfrost Alistar (Ruby) * Blackfrost Alistar (Turquoise) * Blackfrost Alistar (Emerald) * Blackfrost Alistar (Amethyst) * Blackfrost Alistar (Obsidian) * Blackfrost Alistar (Pearl) https://i.imgur.com/4XL00bJ.jpg[/img] **Blackfrost Rek’Sai:** * **New textures:** * Blackfrost Rek’Sai (Ruby) * Blackfrost Rek’Sai (Emerald) * Blackfrost Rek’Sai (Obsidian) * Blackfrost Rek’Sai (Rose Quartz) * Blackfrost Rek’Sai (Turquoise) * Blackfrost Rek’Sai (Citrine) * Blackfrost Rek’Sai (Pearl) https://i.imgur.com/OBYSrho.jpg[/img] **Blackfrost Renekton:** * **New textures:** * Blackfrost Renekton (Ruby) * Blackfrost Renekton (Pearl) * Blackfrost Renekton (Aquamarine) * Blackfrost Renekton (Obsidian) * Blackfrost Renekton (Emerald) * Blackfrost Renekton (Citrine) * Blackfrost Renekton (Rose Quartz) The Chroma sets should be available on PBE soon! We hope you all will enjoy the new sets; and as usual, we’re looking forward to hearing your constructive feedback. Thanks! Riot Orphyre
Title: Shyvana's Q has no cooldown Bug area This occurred in a match where I was playing shyvana jungle Short summary Shyvana's Q has no cooldown, as soon as your use Q and auto someone, it comes off cooldown. Body You can probably just test this by playing a shyvana game.
Senhua
We did not disable her as the fix was already in and would go out with the next update, sorry about that! This should be resolved tho, so let us know if there are further issues with it. ☺️
Champ trading in ranked doesn't work, it's like it's disabled. The trade buttons don't appear. Checked in with other people, they reported the same.
wukong is weak
This fix went out with today's PBE update. Please let us know if there are further issues!
The Blackfrost skins that were just put up on the shop (Renekton, Rek'sai, and Alistar) don't go through when you purchase them. It takes the RP but leaves the skin in the shop.
BirdBourgeoisie
> [{quoted}](name=kami banani,realm=PBE,application-id=A4D2003433C8FCD715185A7264A9CC6FDFAD7FEF,discussion-id=5m8x3RQE,comment-id=0005,timestamp=2020-02-21T02:48:36.409+0000) > > Hello friends! This issue has been fixed as of today's PBE update. > > There is still a minor issue of the Blackfrost skin name not appearing when hovering in your collections, and we are investigating. > > However, you are now able to successfully purchase & use the new Blackfrost skins! Thank you for your patience ☺️ > > Regarding refunds: I'm new here so I'm not totally sure of the policy, but it's my understanding that RP refunds aren't issued on PBE. Perhaps another Rioter or a more seasoned PBE user can weigh in. Thanks for understanding 👍🏽
Deducted RP but did not become a collection https://i.imgur.com/tpwPgHG.gif[/img]
DanoR
Hello friends! This issue has been fixed as of today's PBE update. There is still a minor issue of the Blackfrost skin name not appearing when hovering in your collections, and we are investigating. However, you are now able to successfully purchase & use the new Blackfrost skins! Thank you for your patience ☺️ Regarding refunds: I'm new here so I'm not totally sure of the policy, but it's my understanding that RP refunds aren't issued on PBE. Perhaps another Rioter or a more seasoned PBE user can weigh in. Thanks for understanding 👍🏽
Its most definitely exclusive to the skin line. Was able to buy Super Galaxy Rumble with RP and use it just fine.
Godzilla on Pbe
Yeppers, confirmed on our end earlier today & passed on to the team (: Thanks for checking in <3
It shows up in my collection but when you try to use it its geryed out. Says you own it but wont load into game. You get the default skin
LadyVash
roger that, thanks for the info! that lines up with what i'm able to currently reproduce on this end. If anyone else experiences a blackfrost skin not showing up **in collections**, please let me know, since I can't reproduce it so far, & I'll pass on to the team working on this issue (:
Title: Shyvana's Q has no cooldown Bug area This occurred in a match where I was playing shyvana jungle Short summary Shyvana's Q has no cooldown, as soon as your use Q and auto someone, it comes off cooldown. Body You can probably just test this by playing a shyvana game.
Senhua
Thanks for the callout! Looks like the issue is known and a fix is in & will go out with tomorrow's scheduled PBE maintenance :D
I bought Renekton's new skin, but I can't use it. I can still buy it in the mall,and consumed my ticket count
Wandering God
Hiya! Info here: https://boards.pbe.leagueoflegends.com/en/c/bugs/5m8x3RQE-skin-purchase-failed?comment=0002
The Blackfrost skins that were just put up on the shop (Renekton, Rek'sai, and Alistar) don't go through when you purchase them. It takes the RP but leaves the skin in the shop.
BirdBourgeoisie
Hi friend! Responses in this thread: https://boards.pbe.leagueoflegends.com/en/c/bugs/5m8x3RQE-skin-purchase-failed?comment=0002
Champ trading in ranked doesn't work, it's like it's disabled. The trade buttons don't appear. Checked in with other people, they reported the same.
wukong is weak
UPDATE, 19 Feb @ 8:56 PM Pacific / -8 GMT: We have identified the issue and have a fix which will go out with tomorrow's regularly scheduled PBE maintenance. Thanks for everyone's patience~ 🥰
Deducted RP but did not become a collection https://i.imgur.com/tpwPgHG.gif[/img]
DanoR
Henlo friends! I was able to reproduce this earlier. It looks like at this time it is only limited to the new Blackfrost skin line (Blackfrost Anivia appears to be unaffected as do other older skins), and we're currently looking into it. Not appearing in collections is new though--my repro had it appear in collections, but with the other issues still present. Thanks for the additional info, I'll pass it along to the right folks.
Champ trading in ranked doesn't work, it's like it's disabled. The trade buttons don't appear. Checked in with other people, they reported the same.
wukong is weak
update, 19 Feb @ 6:34 pm Pacific / -8 gmt: l it looks like this is currently affecting all queues. no solid ETA on a fix right now but will update when I have something more concrete!
> [{quoted}](name=kami banani,realm=PBE,application-id=A4D2003433C8FCD715185A7264A9CC6FDFAD7FEF,discussion-id=4xQoLMEn,comment-id=0000,timestamp=2020-02-20T00:46:55.066+0000) > > Hey hey, thanks for the heads up! I don't *think* this is intentional on our end, but I'll check in with the appropriate teams and see what's up. If anyone has additional info (if any odd messaging pops up, screenshots, etc), that would be super helpful in the meantime. I played an ARAM game and trading doesn't work there either and got into champ select for another just now. You are still able to reroll and grab champions off the bench but the options/button to trade other players never showed up for both games, even when swapping between multiple champs on the bench (which seems very unlikely for PBE where basically everyone owns all champions) Here's a screenshot of my champ select while having multiple different champs selected One: https://i.gyazo.com/0a4078eb0507aad5509db1a7cba3523e.png Two: https://i.gyazo.com/eb805a91e0d9f833882a97b4e80d5378.png Three: https://i.gyazo.com/189b0dfb84ebbf47e3ff276fcb2b24a3.png Four: https://i.gyazo.com/0e2503002be12450c6a9ab2772d7b08f.png I would have checked more champs but I'm not using re-rolls just for this :P and it kinda seems clear that the option is just disabled/not working atm. I feel like this can't be intentional at all when it's a very fundamental feature for both ARAM and summoners rift. Hope it's fixed soon.
Ebunny
Thanks for the additional info! I'll pass this along to the right folks 👍🏽 You're right though, definitely not intentional. We're working on this! No ETA right now but I'll update when I get something concrete.
Champ trading in ranked doesn't work, it's like it's disabled. The trade buttons don't appear. Checked in with other people, they reported the same.
wukong is weak
Hey hey, thanks for the heads up! I don't *think* this is intentional on our end, but I'll check in with the appropriate teams and see what's up. If anyone has additional info (if any odd messaging pops up, screenshots, etc), that would be super helpful in the meantime.
https://imgur.com/a/IOVqqT2 *A noble warrior who has harnessed Hextech technology to create her mechanical mount, Hextech Sejuani is charging into the Rift with:* * **New** model and textures harnessing Hextech technology!* * **New** VFX to dazzle her enemies!* * **New** SFX that reflects her battle prowess!* * **New** Recall that showcases her Hextech mastery!* **Hextech Sejuani** will be available to play on PBE! Remember to report back here with any bugs or feedback. And of course, if you have any questions, I’ll do my best to answer them. Cheers! **Hextech Sejuani** is currently set at 10 Gemstones. **Prices on PBE are subject to change.*
https://imgur.com/a/d0C1G1q Hey Everyone! This is a collective bug and feedback post for **10.5 Blackfrost Alistar, Rek’Sai, & Renekton.** Please let me know any bugs or feedback you have for the skins and I’ll get them to the team to consider. Thanks! All skins are currently priced at **1350 RP.** **Subject to change.* Also, *PIE-C QA Lead** KateyKatos*** wrote an excellent guide on PBE feedback (and feedback in general), please read before posting: https://boards.pbe.leagueoflegends.com/en/c/client-new-features-feedback/eBgYNeNn-how-to-give-pbe-feedback-skins-edition
https://imgur.com/lBzlsHu https://imgur.com/SIjJCdj https://imgur.com/RCkPH6k Hey everyone, this is a collective bug and feedback post for all Blood Moon skins (Katarina, Tryndamere, & Master Yi) Please let me know any bugs or feedback you have about any of these skins and I'll get them to the team to consider. Thanks! All skins are currently priced at 1350 RP (subject to change). Also, PIE-C QA Lead KateyKhaos wrote an excellent guide on PBE feedback (and just feedback in general), please read before posting: https://boards.pbe.leagueoflegends.com/en/c/client-new-features-feedback/eBgYNeNn-how-to-give-pbe-feedback-skins-edition
Riot KiWiKiD
Woah the meeting was sooner than I thought! We talked about all Blood Moon Skin feedback and came up with these actionables: **Katarina**-- •Giving VFX darker/deeper blues (and a more cohesive pass) including blue ring on R and maybe more depth to R (we're gonna make her R look badass dw) •Increasing audio on R, totally agree with you guys on that one, thanks for the feedback! •Giving Kat her scar back, we will need to talk to the splash team as well on this one. **Master Yi**-- No plans at this time **Tryndamere**-- No plans at this time These changes will not show until next week as a heads up! Why we couldn't add a toggle for the mask--I'll just be upfront on why we haven't been doing toggles as much in general: Toggles not only double QA work/costs but we have inside data that less than 10% of players actually use toggles. And of those 10%, it's only toggled ONCE. This makes me think the idea of a toggle is cool (I mean, it is), but in practicality nobody really remembers to use it. We're gonna be re-investigating toggles on how they can actually provide more value to you guys <3. Skin tone color -- Blood Moon Katarina is themed around being half-demon so we think her skin-color is apt to keep the narrative. I know some of you really want it lighter like BM akali's or even BM Elise's but there are many that like the current skin tone, I'm sorry T_T -Kiwi If you've additional feedback shoot it out yo
https://imgur.com/lBzlsHu https://imgur.com/SIjJCdj https://imgur.com/RCkPH6k Hey everyone, this is a collective bug and feedback post for all Blood Moon skins (Katarina, Tryndamere, & Master Yi) Please let me know any bugs or feedback you have about any of these skins and I'll get them to the team to consider. Thanks! All skins are currently priced at 1350 RP (subject to change). Also, PIE-C QA Lead KateyKhaos wrote an excellent guide on PBE feedback (and just feedback in general), please read before posting: https://boards.pbe.leagueoflegends.com/en/c/client-new-features-feedback/eBgYNeNn-how-to-give-pbe-feedback-skins-edition
Riot KiWiKiD
Hey all! Compiling feedback about Blood Moon today! Will be back with a response tomorrow or next week~ <3
Tryndamere have a visuals issue on Spinning Slash. Sometimes after using (E) Spinning Slash, the animations linger for a while around Tryndamere when it shouldn't do that.
Kyunsei
Hi! This is a general post regarding how to give feedback. If you have a bug, please use the Report A Bug feature, or if it's related to the new skin, please use that boards post. Thanks! :)
No, thank YOU! Hope this improves and clarifies feedback threads as a whole for both parties. Cheers!
Amy Sery
{{sticker:katarina-love}}
copying and pasting part of a comment from the genuinely awful pf thresh skins late last year. tl;dr we aren't using the PBE incorrectly, riot is "But you need to understand that shipping out deeply flawed/poorly designed content like this with no intention to iterate, improve, or incorporate feedback meaningfully is somewhat insulting. It also makes the PBE utterly pointless. At this point the only purpose the PBE serves is to provide free marketing for your new content. The last few bug reports I made were all ignored and made it to live. When did one of them finally get addressed? When someone made a reddit thread with enough upvotes. The feedback you should pass along to the powers that be is that Riot needs to go into 2020 with a desire to do better in this regard. Ship content for testing that can actually be tested and improved or reworked. Actually read bug reports and work on fixes before they hit live."
NotSoEvilDead
Totally agree we can do better, and we're starting with this post to build a better partnership with y'all on PBE. We hope that structuring feedback better will allow a lot of the shitposts to be minimized, and instead be replaced with meaningful feedback. This makes it much smoother for us to gather information, parse it and get it back to the teams. I noted in another post earlier this year that we'd be commenting less than before -- this to get feedback to devs sooner, meaning more time for discussion and potential changes. Can I ask where you're putting the bug reports? In the thread or in the Report A Bug portion? I want to make sure we understand where the hotspot is for reporting currently. I will caveat with, we may see a bug and log it, but if it's a lower priority it may not be addressed the same patch it ships. It really depends on severity and the other content we have in progress. We've also been working on getting more 'early eyes' on content behind the scenes via things like player labs, where we have players physically come in and try out new content, or see a brief on a new thematic and give their feedback. We do it for a lot of content, but the Papercraft thematic and PROJECT: Pyke come to mind. There are many others, but to give you examples on the types of content we're talking about.
Uhm i think I’m dumb it was probably not an actual feedback post but more of a reminder. I was too hyped lol. Whatever don’t mind me i’ll save this comment and post it again once the feedback post is up
Red4ka PBE
No worries. (: I do want to say that this feedback is definitely along the lines of what we're looking for!
My point with Aetherwing Kayle, at least from what i noticed in the Kayle Reddit aswell as the discord server, was that the one thing people didn't want for this skin was it becoming another techno skin, which it is now. Additionally they removed the AA Sound, which was the best Thing about that skin. I also know that there is a following to that skin, but it just ain't what the old mains wished for. (And kinda chose this one because it still tilts me :( ). On that behalf good luck and have fun fellow Kayle Player( although i stopped playing her since they killed her midlane :c ).
Patzbörger
Hey! Just want to jump in and clarify a bit re: Kayle. Champions team tackles new champions and their launch skins as well as VGUs. Skins team only works on new skins (sans launch), so their game plans and guidelines can and do vary from what we on Skins do. :)
> Once a skin hits PBE, it's pretty much done. Then why ask for feedback? Unless the skin is really popular, they rarely make changes. Which is sad. I've been reading many feedback threads, and every comment seems to be ignored. And even if they aren't, it's always the same story. "We don't have time to change that" and etc.
Ðucks are Epic
If I'm not mistaken, we chatted a bit about this on Twitter together? You're right, we've said a lot of things can't be changed, which is partially why I wrote this thread up; we historically haven't been super clear on what can/can't change, so players were writing up super passionate threads, only for us to deny every point, which feels bad on both sides. The idea behind this is to build a better feedback culture between devs and players.
Hi there, the current thread is meant as a general feedback guideline only. Blood Moon skin feedback goes [here](https://boards.pbe.leagueoflegends.com/en/c/client-new-features-feedback/lz8eEVn2-pbe-bugs-feedback-thread-blood-moon-katarina-tryndamere-and-master-yi).
Amy Sery
Amy's correct, please use the thread for the Blood Moon skins for any skin-specific feedback. Thanks!
We gave you plenty of feedback on the Pulsefire Thresh skin and you basically brushed us off and said you couldn't do anything at all. I feel like feedback is basically useless at this point, mainly because you don't listen to a damn thing.
KudretPBE
The main feedback on that skin was to redesign the mask, something the pod working on him wasn't able to accommodate. Larger changes are usually out of scope for a couple of reasons: • It means not only changing the model and texture, but also changing the splash, as well as any promotional materials/videos. It's not as quick and easy as changing a single asset. (Additionally all of the also needs to be QA'd to make sure nothing broke -- and if something did, we need more time to fix it!) • Each skin is allotted x amount of time for development. Spending more time than allocated on a skin means less time to work on another skin that’s further down the pipeline. It’s a slippery slope! I think Riot Beardilocks [said it best](https://twitter.com/Beardilocks/status/1224800936968638464) when it comes to feedback - *Feedback for a skin should be about improving the existing direction. Saying "I don't like this direction, you should have done something else" isn't at all useful/constructive*.
Hi there, the current thread is meant as a general feedback guideline only. Blood Moon skin feedback goes [here](https://boards.pbe.leagueoflegends.com/en/c/client-new-features-feedback/lz8eEVn2-pbe-bugs-feedback-thread-blood-moon-katarina-tryndamere-and-master-yi).
Amy Sery
Thanks, Amy! :)
Hey everyone! We’ve got new Chromas coming up for **Blood Moon Tryndamere**, **Blood Moon Master Yi**, and **Blood Moon Katarina**! https://i.imgur.com/pMTFus0.jpg[/img] **Blood Moon Tryndamere:** * **New textures:** * Blood Moon Tryndamere (Sapphire) * Blood Moon Tryndamere (Amethyst) * Blood Moon Tryndamere (Emerald) * Blood Moon Tryndamere (Citrine) * Blood Moon Tryndamere (Obsidian) * Blood Moon Tryndamere (Pearl) * Blood Moon Tryndamere (Ruby) https://i.imgur.com/PGYP0Fo.jpg[/img] **Blood Moon Master Yi:** * **New textures:** * Blood Moon Master Yi (Ruby) * Blood Moon Master Yi (Catseye) * Blood Moon Master Yi (Emerald) * Blood Moon Master Yi (Aquamarine) * Blood Moon Master Yi (Amethyst) * Blood Moon Master Yi (Pearl) * Blood Moon Master Yi (Rose Quartz) * Blood Moon Master Yi (Obsidian) https://i.imgur.com/ehKkAsO.jpg[/img] **Blood Moon Katarina:** * **New textures:** * Blood Moon Katarina (Ruby) * Blood Moon Katarina (Sapphire) * Blood Moon Katarina (Obsidian) * Blood Moon Katarina (Emerald) * Blood Moon Katarina (Rose Quartz) * Blood Moon Katarina (Citrine) * Blood Moon Katarina (Pearl) The Chroma sets should be available on PBE soon! We hope you all will enjoy the new sets; and as usual, we’re looking forward to hearing your constructive feedback. Thanks! Riot Orphyre ***PS: PIE-C QA Lead KateyKhaos wrote an excellent guide on PBE feedback (and just feedback in general), take a look at it here: https://boards.pbe.leagueoflegends.com/en/c/client-new-features-feedback/eBgYNeNn-how-to-give-pbe-feedback-skins-edition***
https://imgur.com/lBzlsHu https://imgur.com/SIjJCdj https://imgur.com/RCkPH6k Hey everyone, this is a collective bug and feedback post for all Blood Moon skins (Katarina, Tryndamere, & Master Yi) Please let me know any bugs or feedback you have about any of these skins and I'll get them to the team to consider. Thanks! All skins are currently priced at 1350 RP (subject to change). Also, PIE-C QA Lead KateyKhaos wrote an excellent guide on PBE feedback (and just feedback in general), please read before posting: https://boards.pbe.leagueoflegends.com/en/c/client-new-features-feedback/eBgYNeNn-how-to-give-pbe-feedback-skins-edition
I'm very happy with the small changes. Her e heart is amazing now. Tho I hope the furbal texture gets fixed. Overall amazing skin. About the chromas. Revert the old different color chroma effects. They were amazing and stood out a lot. Jinx gets some small changes, why Yuumi can't have that at least.
Maru Maru
Hey! I don't work on the chromas and don't have much info on why things do and don't get changed on them. RiotOrphyre makes a post for the chromas -- he'd be more in the know for all things chromas and Prestige. :)
Let me try: The new Blood Moon Tryndamere looks too dark and looks more like Nightbringer, it's pratically a worse Chroma of Warring Kingdoms Tryndamere with a giant glowing sword, what is the random neon pattern on the sword? It looks really ugly. I expected something more Blood Moon like Western chinese culture shirtless assassins with masks, why are their weapons all glowing? Also why are the skins SFX too bright too see?
Malek
Hi! This thread is for more generic comments around the changes we're making around these guidelines. KiWiKiD will be making a boards post specifically for the Blood Moon skins later today; that's where this feedback would be most useful. :) He'll also be the one who has more context on the development of the skins!
Hey, so the skin I want to talk about is katarina. First of all, it’s so fucking beautiful and thank you so much for that. Now feedback: From what I can see the ult sound effect is WAY too quiet which doesn’t really make it look like scary and for a blood moon skin I would’ve expected something more agressive. At least try to add a loud sound effect when she activated it then tone it down as the ultimate goes on (similar to battle academia) Secondly, I think that the ult ring aesthetic is slightly too bright and red and looks kinda 2D or « not inside the game but drawn out » idk if that makes sense but it looks like a drawing basically. I think some shadow could help. As for the color, maybe make it a little darker (dark purple/red-ish) to make it look like actual blood. Shunpo animation looks absolutely stunning. Last thing I would like to add is I hope that the recall has some animation when she enters base, because none of her skin does and it links odd when you finish your recall after a sick move (ie death sworn) but then brutally stand there absolutely idle. I actually asked if that would be possible in the last battle academia feedback thread and the rioter who answered me told me that it would be super cool and that he’d look into it, but sadly he didn’t end up making it :( Once again thank you so much for this skin and for taking into consideration my feedback!
Red4ka PBE
Hey! There will actually be a PBE post for her later, I'd suggest posting it there so KiWiKiD has your feedback in the right place. :3
I found a new clipping bug: Jinx's hand goes through the bottom of TibberBones's mouth https://i.gyazo.com/23e59f5a1c39642fdb3b7c038722a66c.png Video here --> https://twitter.com/Sanguiphilia/status/1223378984332939264
SanguiphiliaPBE
Hey! Generally speaking, things that aren't generally noticeable from game height and game speed are considered trivial and not something that we prioritize fixes for. That said, I'm happy to chat with the team and see if this is something that can get fixed up.
Hey all! I’m back to share some best practices for PBE feedback when it comes to skins, in hopes of shaping the community feedback to help us better understand the changes you’d like to see, but to also give y’all guidelines so you aren’t shooting in the dark and suggesting changes that aren’t feasible to begin with. **CONVEYING FEEDBACK** I’m going to start by saying that it’s okay to not like things! I’m not the biggest fan of every single skin we make, and that’s okay! Being able to give constructive feedback is an important part of development, and that includes PBE. The key to that last part is, the feedback is constructive. Saying something sucks only provides the notion that you dislike a portion of the skin -- but which portion is that? Sure, we could guess, but it’s likely we’d change the wrong part and mess up something you *did* like. Instead, try something like this: “I don’t like this skin because ____.” It’s clear, it gives us a reason, and helps pinpoint what you aren’t a fan of. ** Bad:** This skin sucks, Riot, cancel it. **Good:** I really dislike how Nami’s bubble is so opaque in this skin, it feels like it’s pay to lose because it’s more obvious. :\ **TL;DR** Tell us what you like or dislike, but be sure to include the *why*. --- **SCOPE OF CHANGES** Once content is on PBE, we have limitations of what can and cannot be changed due to scope, or time it takes to make these changes. The following are some general changes that are or are not feasible during the PBE cycle. **Stuff We're Able to Modify**: * Small model tweaks (i.e. adjusting to minimize clipping -- can also be done through animation, depending!). * Small texture color changes (i.e. making a color brighter or darker, modifying hair color). * Small sound tweaks (i.e. if something is too loud, sounds too metallic). * VFX changes, especially when gameplay impacting/there are gameplay concerns. (i.e. an ability reads like another champion’s). **Stuff We Aren't Able to Modify** * Adding new animations (i.e. homeguard). * Large scope model changes (i.e. giving a champion a different hairstyle). * Large scope texture changes (i.e. design pivots, a different outfit). * Large scope audio changes ( i.e. adding/removing voice processing, adding new VO). * Large scope VFX changes (i.e. changing the color of the entire kit). -- Riot KateyKhaos {{champion:267}}
Hey everyone! We’ve got new Chromas coming up for **Heartseeker Jinx** and **Heartseeker Yuumi**! https://i.imgur.com/Jmeh1oV.jpg[/img] **Heartseeker Jinx:** * **New textures:** * Heartseeker Jinx (Pearl) * Heartseeker Jinx (Aquamarine) * Heartseeker Jinx (Ruby) * Heartseeker Jinx (Amethyst) * Heartseeker Jinx (Catseye) * Heartseeker Jinx (Rose Quartz) * Heartseeker Jinx (Rainbow) https://i.imgur.com/n0IhDI9.jpg[/img] **Heartseeker Yuumi:** * **New textures:** * Heartseeker Yuumi (Ruby) * Heartseeker Yuumi (Citrine) * Heartseeker Yuumi (Catseye) * Heartseeker Yuumi (Aquamarine) * Heartseeker Yuumi (Tanzanite) * Heartseeker Yuumi (Pearl) * Heartseeker Yuumi (Granite) The Chroma sets are now available on PBE! We hope you all will enjoy the new sets; as usual, we’re looking forward to hearing your constructive feedback. I’ll do my best to answer and reply to your questions and feedback! Thanks! Riot Orphyre
For this one, I'll be updating on all channels I use. That being the status website/in client status, here on the boards, twitter @Riot_Porosite, and in the unofficial PBE discord. If I'm the release manager on a patch (like I am with 10.3), I'll generally be more communicative of any issues I'm working on. That being said I don't want to force my colleagues to also do that widespread of communication. The only place that we are committed to communicating our awareness of a live issue is through the status messages. https://status.riotgames.com/?region=pbe&locale=en_US&product=all
Riot Porosite
For the status site, we will take down the status message once things are resolved with whatever we're investigating.
I'm trying to start a game (SR, Arurf, or TFT) but im stuck in a "player not ready" state since the latest maintenance patch.
MarcusMaze
Update: Looks like things are recovering. You should be able to get into matchmaking now for all queues. Sorry about that all!
Will we be informed regarding the fix on this issue here or some other website?Let us know. Btw-this is meant for players-Stop being so **aggresive** when bugs pop off.As if you are paying for this game or lost literally ANYTHING cuz u couldnt play for what 2 hours?~~Chill the f up~~ Relax and problems will be solved as always.**Cheers!**
I3adI3oy
For this one, I'll be updating on all channels I use. That being the status website/in client status, here on the boards, twitter @Riot_Porosite, and in the unofficial PBE discord. If I'm the release manager on a patch (like I am with 10.3), I'll generally be more communicative of any issues I'm working on. That being said I don't want to force my colleagues to also do that widespread of communication. The only place that we are committed to communicating our awareness of a live issue is through the status messages. https://status.riotgames.com/?region=pbe&locale=en_US&product=all
I'm trying to start a game (SR, Arurf, or TFT) but im stuck in a "player not ready" state since the latest maintenance patch.
MarcusMaze
Heyo. Can confirm this seems widespread. The team and I are looking into fixing this now. Sit tight! No ETA at the moment.
Thoughts: 1. A lot of feedback seems ignored, such as people consistently pointing out the Valiant Sword Riven hand-during-ultimate stuff, or the Nocturne bug, or having no thread or response to the Dragonslayer Trundle "flat-head" issue. 2. It'd be nice to know your feedback is heard. 3. Seeing the above combined, I fear the result might backfire - people will now get even _less_ responses, and now as these things _still_ make it to live, we'll just assume nobody reads what we wrote. Comments are our only indicator people actually read our feedback. Now, if the feedback will actually be read _and acted upon_, it'd be worth it, but if it still wouldn't be, it'd just feel even worse.
DiscworldDeath
Happy to tackle these! With bugs, we log them when they're called out on here, but they are also assigned a priority, and in some cases may not be fixed in the same patch, depending on how severe the issue is. In other cases, what can be perceived as a bug may be intended behavior (which we'll be happy to call out moving forward as well). Due to the off cadence schedule, we missed getting PBE threads up for the Dragonslayer skins -- totally on us. [KiWiKiD actually addressed the Trundle issue](https://twitter.com/KiWiKiDLoL/status/1220027657678548992) on Twitter this morning, his team's going to be looking into it to see if something can be done to change it. The idea behind this change is that feedback will be heard more because devs should have more time to discuss and implement changes because us (QA) aren't giving 5 paragraph replies on why we did/didn't make Yasuo's hair a certain color, haha. We feel this should hit the sweet spot between hearing your feedback and implementing it where we see fit (obviously huge changes are still out of scope, i.e. giving a champion new VO). It's something we'll be monitoring as we go forward to see how it's playing out for both sides and will make changes to this setup if needed. We're also exploring the option of editing our main post to give a changelist of what we decided to change.
https://imgur.com/LDB3Olf *You and me, we got this!* **Heartseeker Yuumi** is heading onto the Rift with: * New models and textures! * New cutesy VFX! * New sparkly SFX! * New recall animation! **Heartseeker Yuumi** is set to be 1350 RP. **Heartseeker Yuumi** will be available to play soon on PBE! As players who get a first hand look at this upcoming content, we want to hear your thoughts! Drop your feedback in the thread below!
https://imgur.com/6EPAdsI *Aww, c'mon, what's the worst that could happen?* **Heartseeker Jinx** is hitting the Rift with: * New models and textures! * New lovey-dovey VFX! * New sparkly SFX! * New recall animation! **Heartseeker Jinx** is set to be 1350 RP. **Heartseeker Jinx** will be available to play soon on PBE! As players who get a first hand look at this upcoming content, we want to hear your thoughts! Drop your feedback in the thread below!
please take into consideration the upvotes. Not every comment should be weighted equally. And the fact that not all suggestions are needed, some can be personal preference, where it doesn't make sense to adjust it because 1 guy liked it that way.
Ancin
We definitely take it into consideration! ^-^
Beginning with our 2020 skins, the Skins team will be taking a new approach with how we tackle PBE feedback. (We tried this a bit towards the end of 2019 and found it to be super efficient!) With the influx of players, it’s been difficult to keep up with all of the comments, bugs, and questions and giving a meaningful response to every one of them. Additionally, more feedback means more time to parse and compile it for the dev teams -- especially when we’re going to be making more skins than ever! **What’s Changing?** In order to get feedback in front of the devs sooner, we’re going to change how we interact with the PBE boards posts. We’ll no longer be answering as many questions and comments as possible in each thread, but instead, we’ll be ***reading all comments***, which will allow us to compile feedback much more quickly. That said, we’ll still be responding to comments here and there, we won’t be totally radio silent! **Why?** Getting feedback to the devs sooner means that we, as a team, have more time to discuss suggestions and potentially make changes to upcoming skins. --- Lastly, to better help you help us when it comes feedback, we'll be making another boards post (soon TM!) with some general do's and don'ts guidelines when talking about skins, so keep an eye out for that! As always, thanks for helping us shape skins with your help on PBE! -- Riot KateyKhaos {{champion:267}}
Making a thread since there seems to be a possibility that there's a bug only affecting fresh installs or something similar where those encountering it haven't made a PBE account yet. If you're encountering an issue where the League Client is showing a black screen with a stuck update bar like the image, please share either here or in the [Reddit post](https://www.reddit.com/r/PBE/comments/ds7vyz/pbe_black_screen/f6q0bcs/) if you don't have a PBE account yet, if you are updating an existing PBE client or if this is a fresh install, and if you have already played on the PBE on your machine or if you're installing PBE to that machine for the first time. Thanks! https://imgur.com/ELoY0Jz
Riot Porosite
Test
today i decide to download the PBE, everything was going good but when i try to introduce my summoners name i couldn't, just shows me "Name currently unavailable. Enter a new name and try again" so i did it and the same message appears, try everything but nothing works, so i don't know what to do, i mad o mistake o i should try later?
8daade15-efe9-468a-a11d-3219e7242469
Heya! We've pushed out a fix for this today. Please reply to this if you try again and are still unable to choose a summoner name!
Thank you so much for the fix! It works great for me and I can queue up again ~ tysm {{sticker:sg-kiko}}
im failing math
Happy to hear it's working for you now! The logs on this thread were super useful to track down the problem. Thanks to everyone who attached them. If anyone is still experiencing this problem please let us know.
Hey, So my internet is working fine, everything is as it was when i managed to play lastly about 12 hours ago. After logging in i noticed the "Play" button is all Greyed out. When hovering on the Play button i can see the message "You are unable to play because you may be offline." Now this is just nonsense. I can play any online game i have in my library all beside League (on PBE). Now connecting to the main server (Euwest) everything works fine exepct for now... now i just get the "high traffic message" but before that everything was fine. Now, i cannot for the life of me find any information online regarding such problem. Does anyone have any solution? Things i have tried in the past couple of hours. 1. did complete client repair. 2. did complete reinstall 3. restarted my router. (also tried on another network in another place as im using a laptop) did not work on both networks. Point number 3 leads me to believe this is a server issue. But if thats true how come i cannot find any new posts on it. ARURF is up and im sure people are playing right now. Also, if any of you watching also experience this issue please reply to this thread. I want to see if im the only one facing this. Best regards, Acthlion
acthlion
Hi everyone, Sorry for the delay. We think we've found the problem and a fix is going out right now. Please let us know if this works for you.
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