: I'm hesitant to give advice on this since I have no interactions with player accounts and the best ways to handle their security and recovery (I work more on the dev side of things). My only real advice would be to talk with Player Support about next steps for your account, whether they can mitigate what was done or provide advice on increasing/validating your account's current security.
Sad beans... I ran out of options since player support wont touch my account apparently PBE accounts are off limits to them. I did regain access to my account since I am posting here, changed password but I still have the violation there with all the chinese messages, purchase records (giving stuff away to his buddies) and even changing my identity there (I had left a blank icon on purpose and I cant recover that). I guess I will have to live with it but is not a pleasant feeling. Thanks anyways for reading me!
: > [{quoted}](name=ShinkoMinori,realm=PBE,application-id=A4D2003433C8FCD715185A7264A9CC6FDFAD7FEF,discussion-id=MKEKWPvv,comment-id=00010001,timestamp=2019-09-16T21:51:01.625+0000) > > Hey I have an issue, 2 weeks ago my PBE account got hacked. The hacker used all the RP, added some of his buddies to my friend list, changed my icons and played ranked. > > Is it possible to set my icon to "none" (blank), reset the ONE ranked game he played on TFT and refund the purchases and RP I worked hard to amass? I feel violated by all of this and wish to remove all trace of this hack. To be honest I'm not sure what we're able to do regarding that one way or another. Your best bet would be contacting Player Support.
Player support said they are not allowed to touch PBE accounts...
: Sorry about the bad timing with the introduction of the mac stability issue! Definitely a critical bug that needs fixing, and we are already trying to get a fix in hand so we can get it out asap. Amy is right, since 9.19 won't be going out for another week, the urgency on the fix was lower because we aren't near the end of the patch cycle. So while it very clearly is a stability issue, I made the call to try and give the devs a restful weekend rather than calling them back in just after they had gone home to fix an issue without a clear and immediate solve.
Hey I have an issue, 2 weeks ago my PBE account got hacked. The hacker used all the RP, added some of his buddies to my friend list, changed my icons and played ranked. Is it possible to set my icon to "none" (blank), reset the ONE ranked game he played on TFT and refund the purchases and RP I worked hard to amass? I feel violated by all of this and wish to remove all trace of this hack.

ShinkoMinori

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