: Yea my pc is a Laptop. I fixed it with my Catalyst Control Center. My Laptop has 2 Graphic cards and switches between amd radeon and Intel i5 and says their drivers are up to date(laptop Aspire e1-572G). I think i once restored to Factory Defautls cause i sometimes have fps problems (my tabbing out or random) and read that in the Riot Support Fps Guide. Still i find it curios that i got with this Crashing games on pbe while on Live i could normaly farther play. And i played with factory Defautls at the begin too. So changing and restoring back while i think maybe old and new client structures both are still on the pc could be here the problem. If all old clientfiles willl be removed (i read riot wants with farther patches make this automatic?) and client gets more stabil i think it will work again better/easier to solve these arts of problems.
I'm so glad you were able to fix it. I have one last request. Could you give me your dx diag file? We're trying to recreate the crash here.
: 000000.000| ALWAYS| Logging started at 2017-05-22T18:43:00.704 000000.001| OKAY| Riot::RADS::Reader::RadsMain::Initialize: RADS library initializing with specified working directory "C:\spiele\Riot Games\League of Legends\PBE_Client_Shell\PBE\RADS\solutions\lol_game_client_sln\releases\0.0.5.25\deploy". 000000.001| OKAY| Riot::RADS::Reader::RuntimeEnvironment::Create: Creating RADS runtime environment: RADS root directory = "C:/spiele/Riot Games/League of Legends/PBE_Client_Shell/PBE/RADS" 000000.001| OKAY| Riot::RADS::Reader::SolutionManifest::Load: ("C:/spiele/Riot Games/League of Legends/PBE_Client_Shell/PBE/RADS/solutions/lol_game_client_sln/releases/0.0.5.25/solutionmanifest") 000000.001| OKAY| Riot::RADS::Reader::ConfigurationManifest::Load: ("C:/spiele/Riot Games/League of Legends/PBE_Client_Shell/PBE/RADS/solutions/lol_game_client_sln/releases/0.0.5.25/configurationmanifest") 000000.001| OKAY| Riot::RADS::Reader::ReleaseManifest::LoadInternal: ("C:/spiele/Riot Games/League of Legends/PBE_Client_Shell/PBE/RADS/projects/lol_game_client_en_us/releases/0.0.5.57/releasemanifest") 000000.075| OKAY| Riot::RADS::Reader::ReleaseManifest::LoadInternal: ("C:/spiele/Riot Games/League of Legends/PBE_Client_Shell/PBE/RADS/projects/lol_game_client/releases/0.0.5.33/releasemanifest") 000001.045| OKAY| Unable to process data overlay file ./ToolsConfig.xml, defaulting to overlay now 000001.045| ALWAYS| Data overlay start folder initialized to DATA, Content/Src 000001.048| ALWAYS| Build Version: Version 7.11.188.4409 (May 18 2017/14:46:36) [PUBLIC] <__MAIN__> ChangeList: 1884409 000001.080| ALWAYS| Started System Init 000001.081| ALWAYS| LCURemotingClient: Initializing on port 54174 000001.103| ALWAYS| LCURemotingClient: Connected to app process. 000001.103| ALWAYS| Maestro Init 000002.112| ALWAYS| Maestro completed init 000002.112| ALWAYS| zip manifest, 'ClientZips.txt', not found (expected). 000002.114| ALWAYS| WadFile mount: DATA/FINAL/Global.wad 000002.121| ALWAYS| WadFile mount: DATA/FINAL/Scripts.wad 000002.123| ALWAYS| WadFile mount: DATA/FINAL/ShaderCache.wad 000002.125| ALWAYS| WadFile mount: DATA/FINAL/UI/ui.wad 000002.126| ALWAYS| WadFile mount: DATA/FINAL/Localized/Global.en_us.wad 000002.141| ALWAYS| StartSession called 000002.141| ALWAYS| Started Init event arguments 000002.142| ALWAYS| Waiting until connection... 000002.217| ALWAYS| OS Version String: 8 Home, x64 000002.217| ALWAYS| CPU: GenuineIntel, Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz, Intel64 Family 6 Model 69 Stepping 1, 2295 (0 core) 000002.217| ALWAYS| Measured processor speed: 2295 000002.217| ALWAYS| Display info: Intel(R) HD Graphics Family 2214592512 9.18.10.3234 000002.217| ALWAYS| Physical memory: 8589934592 000002.217| ALWAYS| {"messageType":"hardware_information","message_body":"Hardware Info","operating_system":"8 Home, x64","cpu":"GenuineIntel","cpu_processor":"Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz","cpu_identifier":"Intel64 Family 6 Model 69 Stepping 1","cpu_topology":2,"gpu":"Intel(R) HD Graphics Family","video_memory":"2214592512","driver_version":"9.18.10.3234","physical_memory":8589934592,"wine":false} 000002.217| ALWAYS| -----HARDWARE INFORMATION START----- 000002.217| ALWAYS| Operating System: 8 Home, x64 000002.217| ALWAYS| GPU Manufacturer: Intel(R) HD Graphics Family 000002.217| ALWAYS| GPU Memory: 2214592512 000002.217| ALWAYS| GPU Driver Version: 9.18.10.3234 000002.217| ALWAYS| CPU Brand: GenuineIntel 000002.217| ALWAYS| CPU Processor Name: Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz 000002.217| ALWAYS| CPU Identifier: Intel64 Family 6 Model 69 Stepping 1 000002.217| ALWAYS| CPU Speed: 2295 000002.217| ALWAYS| CPU Topology: 2 Core 000002.217| ALWAYS| Physical memory: 8589934592 000002.217| ALWAYS| -----HARDWARE INFORMATION END----- 000002.298| ALWAYS| InitRenderer() enter 000002.298| ALWAYS| r3dRenderLayer::Init(0x0006031C) enter 000002.298| ALWAYS| r3dRenderLayer::Init() exit successfully 000002.575| ALWAYS| Loaded locale en_us via fontconfig 000002.580| ALWAYS| IME file, 'C:/spiele/Riot Games/League of Legends/PBE_Client_Shell/PBE/RADS/solutions/lol_game_client_sln/releases/0.0.5.25/deploy/Data/Menu/IMEConfig.xml', is optional. The following error is expected. 000002.581| ERROR| Missing file on r3dGFile open :C:/spiele/Riot Games/League of Legends/PBE_Client_Shell/PBE/RADS/solutions/lol_game_client_sln/releases/0.0.5.25/deploy/Data/Menu/IMEConfig.xml 000002.581| ERROR| Missing file on r3dGFile open :\Bin\Data\C:/spiele/Riot Games/League of Legends/PBE_Client_Shell/PBE/RADS/solutions/lol_game_client_sln/releases/0.0.5.25/deploy/Data/Menu/IMEConfig.xml 000002.585| ALWAYS| SharedConfigPath: C:\spiele\Riot Games\League of Legends\PBE_Client_Shell\PBE\RADS\projects/lol_air_client/releases/0.0.5.45/deploy/preferences/ 000002.587| ALWAYS| rr3dRenderLayer::InitDevice(XRes = 1366, YRes = 768, BPP = 32) enter 000002.587| ALWAYS| rr3dRenderLayer::InitDevice: Creating X3D device 000002.911| ERROR| Crash Occurred
also, one other question, is your pc a laptop by chance?
: 000000.000| ALWAYS| Logging started at 2017-05-22T18:43:00.704 000000.001| OKAY| Riot::RADS::Reader::RadsMain::Initialize: RADS library initializing with specified working directory "C:\spiele\Riot Games\League of Legends\PBE_Client_Shell\PBE\RADS\solutions\lol_game_client_sln\releases\0.0.5.25\deploy". 000000.001| OKAY| Riot::RADS::Reader::RuntimeEnvironment::Create: Creating RADS runtime environment: RADS root directory = "C:/spiele/Riot Games/League of Legends/PBE_Client_Shell/PBE/RADS" 000000.001| OKAY| Riot::RADS::Reader::SolutionManifest::Load: ("C:/spiele/Riot Games/League of Legends/PBE_Client_Shell/PBE/RADS/solutions/lol_game_client_sln/releases/0.0.5.25/solutionmanifest") 000000.001| OKAY| Riot::RADS::Reader::ConfigurationManifest::Load: ("C:/spiele/Riot Games/League of Legends/PBE_Client_Shell/PBE/RADS/solutions/lol_game_client_sln/releases/0.0.5.25/configurationmanifest") 000000.001| OKAY| Riot::RADS::Reader::ReleaseManifest::LoadInternal: ("C:/spiele/Riot Games/League of Legends/PBE_Client_Shell/PBE/RADS/projects/lol_game_client_en_us/releases/0.0.5.57/releasemanifest") 000000.075| OKAY| Riot::RADS::Reader::ReleaseManifest::LoadInternal: ("C:/spiele/Riot Games/League of Legends/PBE_Client_Shell/PBE/RADS/projects/lol_game_client/releases/0.0.5.33/releasemanifest") 000001.045| OKAY| Unable to process data overlay file ./ToolsConfig.xml, defaulting to overlay now 000001.045| ALWAYS| Data overlay start folder initialized to DATA, Content/Src 000001.048| ALWAYS| Build Version: Version 7.11.188.4409 (May 18 2017/14:46:36) [PUBLIC] <__MAIN__> ChangeList: 1884409 000001.080| ALWAYS| Started System Init 000001.081| ALWAYS| LCURemotingClient: Initializing on port 54174 000001.103| ALWAYS| LCURemotingClient: Connected to app process. 000001.103| ALWAYS| Maestro Init 000002.112| ALWAYS| Maestro completed init 000002.112| ALWAYS| zip manifest, 'ClientZips.txt', not found (expected). 000002.114| ALWAYS| WadFile mount: DATA/FINAL/Global.wad 000002.121| ALWAYS| WadFile mount: DATA/FINAL/Scripts.wad 000002.123| ALWAYS| WadFile mount: DATA/FINAL/ShaderCache.wad 000002.125| ALWAYS| WadFile mount: DATA/FINAL/UI/ui.wad 000002.126| ALWAYS| WadFile mount: DATA/FINAL/Localized/Global.en_us.wad 000002.141| ALWAYS| StartSession called 000002.141| ALWAYS| Started Init event arguments 000002.142| ALWAYS| Waiting until connection... 000002.217| ALWAYS| OS Version String: 8 Home, x64 000002.217| ALWAYS| CPU: GenuineIntel, Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz, Intel64 Family 6 Model 69 Stepping 1, 2295 (0 core) 000002.217| ALWAYS| Measured processor speed: 2295 000002.217| ALWAYS| Display info: Intel(R) HD Graphics Family 2214592512 9.18.10.3234 000002.217| ALWAYS| Physical memory: 8589934592 000002.217| ALWAYS| {"messageType":"hardware_information","message_body":"Hardware Info","operating_system":"8 Home, x64","cpu":"GenuineIntel","cpu_processor":"Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz","cpu_identifier":"Intel64 Family 6 Model 69 Stepping 1","cpu_topology":2,"gpu":"Intel(R) HD Graphics Family","video_memory":"2214592512","driver_version":"9.18.10.3234","physical_memory":8589934592,"wine":false} 000002.217| ALWAYS| -----HARDWARE INFORMATION START----- 000002.217| ALWAYS| Operating System: 8 Home, x64 000002.217| ALWAYS| GPU Manufacturer: Intel(R) HD Graphics Family 000002.217| ALWAYS| GPU Memory: 2214592512 000002.217| ALWAYS| GPU Driver Version: 9.18.10.3234 000002.217| ALWAYS| CPU Brand: GenuineIntel 000002.217| ALWAYS| CPU Processor Name: Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz 000002.217| ALWAYS| CPU Identifier: Intel64 Family 6 Model 69 Stepping 1 000002.217| ALWAYS| CPU Speed: 2295 000002.217| ALWAYS| CPU Topology: 2 Core 000002.217| ALWAYS| Physical memory: 8589934592 000002.217| ALWAYS| -----HARDWARE INFORMATION END----- 000002.298| ALWAYS| InitRenderer() enter 000002.298| ALWAYS| r3dRenderLayer::Init(0x0006031C) enter 000002.298| ALWAYS| r3dRenderLayer::Init() exit successfully 000002.575| ALWAYS| Loaded locale en_us via fontconfig 000002.580| ALWAYS| IME file, 'C:/spiele/Riot Games/League of Legends/PBE_Client_Shell/PBE/RADS/solutions/lol_game_client_sln/releases/0.0.5.25/deploy/Data/Menu/IMEConfig.xml', is optional. The following error is expected. 000002.581| ERROR| Missing file on r3dGFile open :C:/spiele/Riot Games/League of Legends/PBE_Client_Shell/PBE/RADS/solutions/lol_game_client_sln/releases/0.0.5.25/deploy/Data/Menu/IMEConfig.xml 000002.581| ERROR| Missing file on r3dGFile open :\Bin\Data\C:/spiele/Riot Games/League of Legends/PBE_Client_Shell/PBE/RADS/solutions/lol_game_client_sln/releases/0.0.5.25/deploy/Data/Menu/IMEConfig.xml 000002.585| ALWAYS| SharedConfigPath: C:\spiele\Riot Games\League of Legends\PBE_Client_Shell\PBE\RADS\projects/lol_air_client/releases/0.0.5.45/deploy/preferences/ 000002.587| ALWAYS| rr3dRenderLayer::InitDevice(XRes = 1366, YRes = 768, BPP = 32) enter 000002.587| ALWAYS| rr3dRenderLayer::InitDevice: Creating X3D device 000002.911| ERROR| Crash Occurred
Hmmm this is also occurring on live for some players with very old intel graphics drivers for windows 8. Try updating your drivers to the latest ones available and let me know if that fixes it. If you still bugsplat, give us the crash and we can pull your r3d logs from there :)
: I've just got my PBE account and logged in. With the site down does that mean my account will not be boosted to level 30?
The lvl 30 part should still work. We had to turn off the rp/ip one though.
: Rakan's ult causes crashing.
Funny thing, its actually Xayah causing this. We should have a fix in for this tomorrow.
: will my rp and ip refill? i'm at zero still
Our rp/ip script is down now while we work through some database issues. It may be a while till we get it back up and running.
  Rioter Comments
: Password isn't what it should be
We have had a number of PBE's services down for maintenance the past couple days. You may have caught one of the maintenance windows. If you can give me your PBE summoner I can look into what happened. Player support has also been unable to process account requests during these times. We're doing our best to restore everything, please bear with us.
: Rakan & Xayah Bug Thread
Rakan and Xayah are free to play! Store is under heavy load for now.
: Thanks Seri! I appreciate the info. Here's a follow up question: Did the new client update remove previously owned champions and skins, or is this part of the current shop issue ?
Likely a current shop issue. Items have been removed in the past (a year ago), but nothing recently.
: PBE bug
Servers are under high load right now, which will cause game starts to hang. Nothing to do but wait it out unfortunately.
: but i really really want to try the new skins, which i cant because it requires you to own the champ
I understand :( PBE just can't handle the hug of ~~death~~ love from players. The load will even out slowly. Check back in a couple hours
: Getting error
The PBE is currently overloaded, so store is a little slow. The new champs are free to play!
: Link to server status from Client Login
Thanks for the report! We will work on fixing that!
: Same thing here, makes me wonder how many are getting this Error and how many haven't, and if so _why...?_
PBE is currently overloaded. As people filter out of the client, this will resolve :) For now, the new champions are free to play as a work around.
: Tested this out a bit more, Seems like every time your champ comes into range or view of a jungle camp or even just walking around in the jungle crashes you immediately, also after you crash your abilities seem to glitch out and become highlighted. This has happened for about 4 games, each time I come in view of a jungle camp I get an instant bug splat. I am on a mac, didn't happen for friends on PC though. Hopefully a fix or something comes soon.
Can you give me the crash ID for your bugplat? Will help narrow it down :)
: Can confirm, had multiple games playing ARURF multiple bugsplats each game. Tried fixing the client and got a bugsplat also, Only started after the patch today. Unknown if its only on the mac client or not. n
Can you give me the crash ID for your bugsplat? It will help us narrow down whats going on :)
: Can't Patch
We had a small hiccup in our patching today. This should be ok now!
: Evelynn Splash Art
Ty for the report. The team has been looking into this. It is indeed on Live and PBE.
: Shop wont load on PBE as well as crafting failing
The team is working on a resolution for this right now. Hextech is disabled while we fix it.
: Couldn't close pbe client
Yes, this isn't intended and we are working on it :) It is very rare and force closing and reopening the client will fix it for now.
: Custom Game Not Starting
We are looking into this now. Bear with us :)
: Visual bug? Twisted Fate Q
It looks as if something didn't load correctly. It should be isolated to just that load in. If not, you may have a corrupted file and a client repair should fix it. :)
: Multiple Client Bugs
Thank you for the report! We are looking into this right now.
: PBE Client making noises?
Hi, thanks for the report! We should have resolved the issue. Let us know if it shows up again :)

Riot Seri

Level 30 (PBE)
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