: Can't play custom Twisted Treeline bug
Thank you for the report! I've sent this over for the team to look at. Not sure whats wrong atm :(
: Cannot connect to a game
As of this comment, there should be a fix out for this issue of not being able to connect to a game. Our fix was diagnosed from the antivirus workaround and the files you shared with us. Thanks for those! There's always a chance that someone is encountering similar problems for a different reason though, so please let us know if this issue is still happening for you after updating to today's version of PBE. Lastly I'm sorry for those of you that had to wait this extended period for the fix. Especially with Yuumi just coming out a bunch of you were kept from getting into game longer than any of us would like :( Unfortunately the fix required us to take everything offline to apply the fix and we didn't want to boot all active players off the game outside of our normal maintenance windows. Thank you for bearing with us!
: Cannot connect to a game
Edit: We have what believe is a fix ready to go for the next PBE deploy. The fix should be out by around 2pm PDT tomorrow when PBE comes back online. Please let us know if you're still encountering this issue after 2pm PDT May 1st! In the meantime you can get around this by whitelisting PBE in your antivirus software! ~~We could use some additional info from players encountering this issue. If you are able to reproduce this issue and reach the point of either the prompt "A Critical Error has occured" or Reconnect, can you create a dump file following Method 1 of [these instructions?](https://support.microsoft.com/en-us/help/931673/how-to-create-a-user-mode-process-dump-file-in-windows)~~ ~~The file will likely be too large to post here, so once you have that file please upload it to a file sharing service like Google Drive, Dropbox, or really anything else you can link to and reply with the link here.~~ ~~For those that found success with disabling your Antivirus, try reenabling your Antivirus and you may be able to reproduce the issue and create a dump file.~~
: Disabling Avast did fix it but I'm not sure how long and that's never been an issue before
Something may have changed. We're investigating. Thank you for the logs!
: I've been trying to connect all night. Nothing (from today) in my GameCrashes, GameLogs, or Performance Logs. I do however have some stuff in the LeagueClient Logs. 000000.000| ALWAYS| Logging started at 2019-04-30T19:21:15.012 000000.000| ALWAYS| Application Version:9.10.272.6802 - CL:2726802 - Build Date: Apr 29 2019 - Build Time:19:21:42 000000.000| ALWAYS| Log file C:/Riot Games/PBE/Logs/LeagueClient Logs/2019-04-30T19-21-15_23264_LeagueClientUxHelper-renderer.log 000000.001| ALWAYS| Running LeagueClientUxHelper version 9.10.272.6802 000000.001| OKAY| Initial working directory: "C:\Riot Games\PBE\RADS\projects\league_client\releases\0.0.2.165\deploy" 000000.001| OKAY| Current process: "C:\Riot Games\PBE\RADS\projects\league_client\releases\0.0.2.165\deploy\LeagueClientUxRender.exe" 000000.001| OKAY| Command line arguments: --type=renderer --no-sandbox --disable-databases --lang=en-US --lang=en-US --log-file=C:\Riot Games\PBE\RADS\projects\league_client\releases\0.0.2.165\deploy\debug.log --disable-spell-checking --enable-pinch --device-scale-factor=1 --num-raster-threads=2 --content-image-texture-target=3553,3553,3553,3553,3553,3553,3553,3553,3553,3553,3553,3553,3553,3553 --video-image-texture-target=3553 --channel=6044.1.996188813\171131885 /prefetch:1 --app-name=LeagueClient --ux-name=LeagueClientUx --ux-helper-name=LeagueClientUxHelper --log-dir=LeagueClient Logs --bugsplat-name=league_client_riotgames_com --app-port=64438 --bugsplat-platform-id=PBE1 --app-log-file-path=C:/Riot Games/PBE/Logs/LeagueClient Logs/2019-04-30T19-20-59_26896_LeagueClient.log --primary-ux-log-file-path=C:/Riot Games/PBE/Logs/LeagueClient Logs/2019-04-30T19-21-01_6044_LeagueClientUx.log 000000.001| OKAY| Memory Monitor enabled: 000000.001| OKAY| - update interval 5s 000000.001| OKAY| - memory delta threshold 10MiB 000000.001| OKAY| - page fault delta threshold 100K 000000.001| OKAY| - region count delta threshold 10 000000.019| OKAY| Working Set Size: 8MiB Peak: 8MiB Pagefile Usage: 99MiB Peak: 99MiB Private Usage: 99MiB 000000.019| OKAY| Paged Pool Usage: 0MiB Peak: 0MiB Non-Paged Pool Usage: 0MiB Peak: 0MiB 000000.019| OKAY| Committed Total: 177MiB Committed Image: 112MiB Committed Mapped: 13MiB Committed Private: 51MiB Reserved Total: 30MiB Reserved Image: 0MiB Reserved Mapped: 22MiB Reserved Private: 8MiB Free Total: 3887MiB Limit: 4095MiB Largest Free: 2033MiB Region Count: 492 000000.019| OKAY| Page Fault Count: 2K 000000.303| OKAY| Browser 1 created. 000002.500| OKAY| Registering V8 context for browser 1, frame 2, url https://riot:Qj1mW7iR5x37gZkRLFvs9w@127.0.0.1:64438/index.html. 000005.019| OKAY| Working Set Size: 78MiB (+70) Peak: 114MiB (+106) Pagefile Usage: 164MiB (+65) Peak: 208MiB (+109) Private Usage: 164MiB (+65) 000010.021| OKAY| Working Set Size: 131MiB (+53) Peak: 185MiB (+71) Pagefile Usage: 204MiB (+40) Peak: 270MiB (+62) Private Usage: 204MiB (+40) 000010.021| OKAY| Page Fault Count: 129K (+127) 000010.892| OKAY| Registering V8 context for browser 1, frame 3, url https://lolstatic-a.akamaihd.net/rso-ui/3.1.0/frames/kount.html?merchantId=108000&sessionId=63c85ae3db07ec47b345ef748ad1fa63&installId=b20778ef4b6de84892cbcd7977e62843. 000011.620| OKAY| Registering V8 context for browser 1, frame 4, url https://prod02.kaxsdc.com/logo.htm?m=108000&s=63c85ae3db07ec47b345ef748ad1fa63. 000014.041| OKAY| Registering V8 context for browser 1, frame 5, url https://frontpage.na.leagueoflegends.com/en_US/lol/home/personalised-overview?country_language=en&filters=. 000015.022| OKAY| Working Set Size: 202MiB (+71) Peak: 207MiB (+22) Pagefile Usage: 272MiB (+68) Peak: 275MiB (+5) Private Usage: 272MiB (+68) 000020.025| OKAY| Working Set Size: 241MiB (+39) Peak: 262MiB (+55) Pagefile Usage: 309MiB (+37) Peak: 332MiB (+57) Private Usage: 309MiB (+37) 000025.026| OKAY| Working Set Size: 275MiB (+34) Peak: 276MiB (+14) Pagefile Usage: 349MiB (+40) Peak: 350MiB (+18) Private Usage: 349MiB (+40) 000025.026| OKAY| Page Fault Count: 254K (+125) 000030.026| OKAY| Working Set Size: 282MiB (+7) Peak: 286MiB (+10) Pagefile Usage: 360MiB (+11) Peak: 364MiB (+14) Private Usage: 360MiB (+11) 000040.050| OKAY| Working Set Size: 265MiB (-17) Peak: 286MiB (+0) Pagefile Usage: 343MiB (-17) Peak: 364MiB (+0) Private Usage: 343MiB (-17) 000048.900| OKAY| Unregistering V8 context for browser 1, frame 5. 000049.303| OKAY| Registering V8 context for browser 1, frame 6, url about:blank. 000049.427| OKAY| Unregistering V8 context for browser 1, frame 6. 000049.522| OKAY| Registering V8 context for browser 1, frame 6, url https://frontpage.na.leagueoflegends.com/en_US/lol/home/personalised-overview?country_language=en&filters=#protocol=https:&port=64438. 000050.089| OKAY| Working Set Size: 287MiB (+22) Peak: 287MiB (+1) Pagefile Usage: 364MiB (+21) Peak: 364MiB (+0) Private Usage: 364MiB (+21) 000055.090| OKAY| Working Set Size: 342MiB (+55) Peak: 342MiB (+55) Pagefile Usage: 418MiB (+54) Peak: 418MiB (+54) Private Usage: 418MiB (+54) 000059.754| OKAY| Unregistering V8 context for browser 1, frame 6. 000059.857| OKAY| Registering V8 context for browser 1, frame 7, url about:blank. 000060.110| OKAY| Working Set Size: 523MiB (+181) Peak: 524MiB (+182) Pagefile Usage: 629MiB (+211) Peak: 630MiB (+212) Private Usage: 629MiB (+211) 000060.715| OKAY| Registering V8 context for browser 1, frame 8, url about:blank. 000061.253| OKAY| Unregistering V8 context for browser 1, frame 7. 000061.325| OKAY| Registering V8 context for browser 1, frame 7, url https://frontpage.na.leagueoflegends.com/en_US/lol/home/personalised-overview?country_language=en&filters=filter_level_32,filter_ranked_enabled,filter_location_usa,filter_location_usa_ma,filter_location_usa_ma_lowell,filter_revival_false,filter_lane_nolane,filter_rank_tt_not_ranked,filter_rank_flex_not_ranked,filter_rank_solo_bronze,filter_rank_unranked,filter_interest_145,filter_interest_83,filter_interest_28,filter_interest_236,filter_interest_36,filter_testgroup_6#protocol=https:&port=64438. 000062.280| OKAY| Unregistering V8 context for browser 1, frame 4. 000062.281| OKAY| Unregistering V8 context for browser 1, frame 3. 000065.110| OKAY| Working Set Size: 534MiB (+11) Peak: 539MiB (+15) Pagefile Usage: 642MiB (+13) Peak: 642MiB (+12) Private Usage: 642MiB (+13) 000065.110| OKAY| Page Fault Count: 373K (+119) 000070.111| OKAY| Working Set Size: 549MiB (+15) Peak: 572MiB (+33) Pagefile Usage: 653MiB (+11) Peak: 655MiB (+13) Private Usage: 653MiB (+11) 000072.174| OKAY| Registering V8 context for browser 1, frame 9, url about:blank. 000075.112| OKAY| Working Set Size: 572MiB (+23) Peak: 595MiB (+23) Pagefile Usage: 662MiB (+9) Peak: 671MiB (+16) 000078.269| OKAY| Unregistering V8 context for browser 1, frame 9. 000078.615| OKAY| Registering V8 context for browser 1, frame 10, url about:blank. 000080.114| OKAY| Working Set Size: 627MiB (+55) Peak: 627MiB (+32) Pagefile Usage: 751MiB (+89) Peak: 751MiB (+80) Private Usage: 751MiB (+98) 000083.254| OKAY| Unregistering V8 context for browser 1, frame 7. 000084.008| OKAY| Unregistering V8 context for browser 1, frame 10. 000084.234| OKAY| Registering V8 context for browser 1, frame 11, url about:blank. 000085.115| OKAY| Working Set Size: 541MiB (-86) Peak: 670MiB (+43) Pagefile Usage: 859MiB (+108) Peak: 863MiB (+112) Private Usage: 859MiB (+108) 000085.115| OKAY| Page Fault Count: 475K (+102) 000090.119| OKAY| Working Set Size: 700MiB (+159) Peak: 700MiB (+30) Pagefile Usage: 955MiB (+96) Peak: 961MiB (+98) Private Usage: 955MiB (+96) 000095.120| OKAY| Working Set Size: 724MiB (+24) Peak: 746MiB (+46) Pagefile Usage: 978MiB (+23) Peak: 979MiB (+18) Private Usage: 978MiB (+23) 000105.122| OKAY| Working Set Size: 710MiB (-14) Peak: 746MiB (+0) Pagefile Usage: 964MiB (-14) Peak: 979MiB (+0) Private Usage: 964MiB (-14) 000107.561| OKAY| Unregistering V8 context for browser 1, frame 11. 000110.122| OKAY| Working Set Size: 580MiB (-130) Peak: 746MiB (+0) Pagefile Usage: 813MiB (-151) Peak: 979MiB (+0) Private Usage: 813MiB (-151) 000145.130| OKAY| Working Set Size: 593MiB (+13) Peak: 746MiB (+0) 000150.132| OKAY| Working Set Size: 605MiB (+12) Peak: 746MiB (+0) Pagefile Usage: 830MiB (+17) Peak: 979MiB (+0) Private Usage: 830MiB (+17) 000155.132| OKAY| Working Set Size: 508MiB (-97) Peak: 746MiB (+0) Pagefile Usage: 719MiB (-111) Peak: 979MiB (+0) Private Usage: 719MiB (-111) 000185.135| OKAY| Working Set Size: 471MiB (-37) Peak: 746MiB (+0) 000300.165| OKAY| Working Set Size: 414MiB (-57) Peak: 746MiB (+0) 000300.165| OKAY| Page Fault Count: 577K (+102) 000416.951| OKAY| Registering V8 context for browser 1, frame 12, url about:blank. 000418.067| OKAY| Unregistering V8 context for browser 1, frame 12. 000418.134| OKAY| Registering V8 context for browser 1, frame 12, url https://frontpage.na.leagueoflegends.com/en_US/lol/home/personalised-overview?country_language=en&filters=filter_level_32,filter_ranked_enabled,filter_location_usa,filter_location_usa_ma,filter_location_usa_ma_lowell,filter_revival_false,filter_lane_nolane,filter_rank_tt_not_ranked,filter_rank_flex_not_ranked,filter_rank_solo_bronze,filter_rank_unranked,filter_interest_145,filter_interest_83,filter_interest_28,filter_interest_236,filter_interest_36,filter_testgroup_6#protocol=https:&port=64438. 000420.190| OKAY| Working Set Size: 435MiB (+21) Peak: 746MiB (+0) 000440.192| OKAY| Working Set Size: 406MiB (-29) Peak: 746MiB (+0) Pagefile Usage: 698MiB (-21) Peak: 979MiB (+0) Private Usage: 698MiB (-21) 000465.195| OKAY| Working Set Size: 343MiB (-63) Peak: 746MiB (+0) 000770.340| OKAY| Working Set Size: 247MiB (-96) Peak: 746MiB (+0) 000885.459| OKAY| Working Set Size: 201MiB (-46) Peak: 746MiB (+0) 000925.484| OKAY| Working Set Size: 139MiB (-62) Peak: 746MiB (+0) 000930.485| OKAY| Working Set Size: 123MiB (-16) Peak: 746MiB (+0) 000935.486| OKAY| Working Set Size: 103MiB (-20) Peak: 746MiB (+0) 000980.541| OKAY| Wor
Thank you! Try disabling your antivirus for now!
: 000000.000| ALWAYS| Logging started at 2019-04-30T20:13:47.802 000000.112| ALWAYS| Begin command line toggles... 000000.114| ALWAYS| End command line toggles. 000000.674| ALWAYS| CFG| Crashpad Enabled 000001.243| ALWAYS| Command line: 104.160.129.228 5207 P8ZCR1ucxfwpGLqh+3IvCQ== 2184598333 -PlayerID=2184598333 -GameID=4306989321 -GameBaseDir=C:/Riot Games/PBE -Locale=en_US -SkipRads -SkipBuild -EnableCrashpad=2 -EnableLNP -UseNewX3D=1 -UseNewX3DFramebuffers=1 -RiotClientPort=51207 -RiotClientAuthToken=jvMTYOBC8Ofy6f8m1UMqQg 000001.245| ALWAYS| Parent process: C:\Riot Games\PBE\LeagueClient.exe 000001.951| ALWAYS| CFG| Command Line: "104.160.129.228 5207 P8ZCR1ucxfwpGLqh+3IvCQ== 2184598333" "-PlayerID=2184598333" "-GameID=4306989321" "-SkipRads" "-SkipBuild" "-EnableCrashpad=2" "-EnableLNP" "-UseNewX3D=1" "-UseNewX3DFramebuffers=1" "-RiotClientPort=51207" "-RiotClientAuthToken=jvMTYOBC8Ofy6f8m1UMqQg" 000001.955| ALWAYS| GameStartData::GameID=4306989321 000002.113| ALWAYS| Build Version: Version 9.10.272.6802 (Apr 29 2019/19:21:08) [PUBLIC] <__MAIN__> ChangeList: 2726802 000002.146| ALWAYS| Live Profiling enabled. Will overwrite old RPD. 000002.423| ALWAYS| LCURemotingClient: Initializing on port 51207 000002.732| ALWAYS| LCURemotingClient: Connected to app process. 000002.778| ALWAYS| CONN| Connecting to address (104.160.129.228) port (5207) 000002.825| ALWAYS| Waiting for response from server... 000006.472| ALWAYS| InitRenderer() enter 000006.481| ALWAYS| r3dRenderLayer::Init(0x000F036A) enter 000006.482| ALWAYS| r3dRenderLayer::Init() exit successfully 000008.577| ALWAYS| Loaded locale en_us via fontconfig 000008.937| ALWAYS| rr3dRenderLayer::InitDevice(XRes = 1440, YRes = 900, BPP = 32) enter 000008.937| ALWAYS| rr3dRenderLayer::InitDevice: Creating X3D device 000009.054| ALWAYS| Detected Adapter 'NVIDIA GeForce GTX 1050' 000010.569| ALWAYS| r3dRenderLayer::RecreateOwnedResources 000010.709| ALWAYS| r3dRenderLayer::InitResources exit successfully 000010.846| ALWAYS| Waiting for client ID 000011.557| ALWAYS| CONN| ALE-19B55FCA 000011.559| ALWAYS| CONN| {"messageType":"riot__game_client__connection_info","message_body":"Hard Connect"} 000011.590| ALWAYS| ROST| CONNECTION READY | TeamOrder 0) Markus Tynai **LOCAL** - Champion(Braum) SkinID(0) TeamBuilderRole() PUUID(61dccd8a-363f-5c67-aae2-f3b3aa35ddad) ConnectionState(Connected) 000011.599| ALWAYS| Server Connection Established. 000011.600| ALWAYS| Set focus to app 000011.646| ALWAYS| Waiting for server response... 000012.171| ALWAYS| CFG| OS Version: 10 Home Single Language, x64 CPU: AMD FX(tm)-6300 Six-Core Processor , 3514Mhz (3 cores) Instruction Set Level 7Physical memory: 8589934592Display info: NVIDIA GeForce GTX 1050 2147483648 25.21.14.1771 Driver: 25.21.14.1771 000012.172| ALWAYS| PlayGame Started 000012.303| ALWAYS| LCUChatClientAsync: Worker thread created. 000012.305| ALWAYS| CreateAudioManager: Create audio manager Wwise. 000012.305| ALWAYS| LCURemotingClient: Initializing on port 51207 000012.305| ALWAYS| LCUChatClientAsync: Worker thread connecting. 000012.316| ALWAYS| LCURemotingClient: Connected to app process. 000012.317| ALWAYS| LCUChatClientAsync: Waiting for active chat session. 000012.344| ALWAYS| AudioManager: Wwise Version v2018.1.1 initialized. 000012.347| ALWAYS| LCURemotingClient: Initializing on port 51207 000012.359| ALWAYS| LCURemotingClient: Connected to app process. 000012.365| ALWAYS| LCUVoiceChatClient: Disabling voice, channel not available at startup 000012.521| ALWAYS| LCUChatClientAsync: Chat session is "loaded". 000012.621| ALWAYS| LCUChatClientAsync: Performing post-connect init. 000012.623| ALWAYS| LCUChatClientAsync: Setup the subscriptions. 000012.624| ALWAYS| LCUChatClientAsync: Initiated retrieval of my friends list. 000012.624| ALWAYS| LCUChatClientAsync: Initiated retrieval of my blocked-players list. 000012.624| ALWAYS| LCUChatClientAsync: Post-connect init complete. 000012.928| ALWAYS| LCUChatClientAsync: Retrieved my friends list. 000013.029| ALWAYS| LCUChatClientAsync: Retrieved my blocked-players list. 000013.798| ALWAYS| Begin Async Loading 000013.888| ALWAYS| Parallel Particle Simulation Enabled. Using 5 threads. 000024.742| ALWAYS| LOAD| LOADING: Begin Game Object Update 000024.811| ALWAYS| LOAD| LOADING: End Game Object Update 000029.321| ALWAYS| r3dRenderLayer::RecreateOwnedResources 000030.661| ERROR| Unable to load character data for 'slime_riftherald_mercenary' and skinID '0' 000030.667| ERROR| Unable to load character data for 'slime_riftherald_mercenary' and skinID '0' 000031.404| ALWAYS| PreloadGlobalEffects 000031.710| ALWAYS| PreloadGlobalEffects Finished 000031.809| WARN| Duplicate key/value pair ([OnKilledUnitOnKillingSpreeTripleKill_YOffset3, 8] in DATA/CFG/defaults/Announcements_CLASSIC.ini 000031.810| WARN| Duplicate key/value pair ([OnKilledUnitOnKillingSpreeUnrealKill_YOffset3, 8] in DATA/CFG/defaults/Announcements_CLASSIC.ini 000031.845| ALWAYS| FLOW| Switching Game State from GAMESTATE_PREGAME to GAMESTATE_PREGAME for reason Initialization Complete 000036.625| ALWAYS| Start Main Loop 000036.635| ALWAYS| Waiting for all players to connect end 000036.865| ALWAYS| ALE-P6S77E01: (1)(0.122)(0.000)(34.836)(234.109)(199.395)(1)(10000000)(10000000) 000036.866| ALWAYS| FLOW| Switching Game State from GAMESTATE_PREGAME to GAMESTATE_SPAWN for reason Received StartSpawn packet. 000036.873| ALWAYS| SPN| Spawn Champion Request Braum [Markus Tynai] SkinID(0) NetID(1073741854) 000037.035| ALWAYS| Player Markus Tynai AddPerk = SummonAery (8214) 000037.310| ALWAYS| Player Markus Tynai AddPerk = NullifyingOrb (8224) 000037.325| ALWAYS| Player Markus Tynai AddPerk = Transcendence (8210) 000037.336| ALWAYS| Player Markus Tynai AddPerk = GatheringStorm (8236) 000037.357| ALWAYS| Player Markus Tynai AddPerk = Conditioning (8429) 000037.366| ALWAYS| Player Markus Tynai AddPerk = Revitalize (8453) 000037.366| ALWAYS| Player Markus Tynai AddPerk = Adaptive (5008) 000037.366| ALWAYS| Player Markus Tynai AddPerk = Armor (5002) 000037.367| ALWAYS| Player Markus Tynai AddPerk = Armor (5002) 000037.367| ALWAYS| Player Markus Tynai PerkStyle = Sorcery (8200) 000037.367| ALWAYS| Player Markus Tynai perkSubStyle = Resolve (8400) 000037.367| ALWAYS| Player Markus Tynai BonusPerk = SorResSetBonus (8208) 000037.367| ALWAYS| BannerUserComponent Init 000037.386| ERROR| Animation failed to load: DATA/Characters/JammerDevice/Skins/Base/Animations/JammerDevice_Base_Active.PreseasonControlWard.anm 000039.119| ALWAYS| FLOW| SEJ-74A6B1FA. 000039.122| ALWAYS| FLOW| SEJ-BC89AC41 000039.122| ALWAYS| CFG| MultiplayerSettings Encryption=true Compression=true Logging=false Wireless=false Redundancy=true Threshold=0.003 Resends=20 000039.123| ALWAYS| FLOW| SEJ-6671BCAD 000039.580| ALWAYS| ALE-P6S77E01: (0)(0.122)(0.000)(37.515)(236.619)(199.395)(0)(10000000)(10000000) 000039.582| ALWAYS| FLOW| Switching Game State from GAMESTATE_SPAWN to GAMESTATE_GAMELOOP for reason Received Game Start Packet. 000039.640| ERROR| >>> BuffHashMap::HashToName - Match not found for hash 0aa32391 000039.830| ALWAYS| FLOW| SEJ-8711AB1A 0.122206 000040.445| ALWAYS| GAMESTATE_GAMELOOP Begin 000040.445| ALWAYS| FLOW| SEJ-9651ACAB 000040.455| ALWAYS| FLOW| SEJ-B2890C00 000040.481| ALWAYS| FLOW| SEJ-564AAA32 000040.484| ALWAYS| GAMESTATE_GAMELOOP UpdateVis 000040.632| ALWAYS| GAMESTATE_GAMELOOP AudioUpdate 000040.632| ALWAYS| GAMESTATE_GAMELOOP EndRender & EndFrame 000040.632| ALWAYS| FLOW| SEJ-C00BA518 000040.637| ALWAYS| FLOW| SEJ-891ACC45 000040.637| ALWAYS| PRFW| Detected very long frame: 1.100s 000047.502| ALWAYS| Scaleform handling game exit request. 000047.518| ALWAYS| Scaleform quit game dialog opened. 000048.152| ALWAYS| Scaleform handling game exit confirmation. 000048.152| ALWAYS| FLOW| Switching Game State from GAMESTATE_GAMELOOP to GAMESTATE_PRE_EXIT for reason OptionsFoundaryCallback: Quit Game Confirmed. 000048.152| ALWAYS| Scaleform quit game dialog closed. 000048.165| ALWAYS| AudioManagerWwise::Finit 000048.250| ALWAYS| CONN| Requesting disconnect (20) 000048.250| ALWAYS| FLOW| Switching Game State from GAMESTATE_PRE_EXIT to GAMESTATE_EXIT for reason PreExit Game State is Complete. 000048.250| ALWAYS| Finished Main Loop 000048.251| ALWAYS| FPS Average = 606.012634 000048.251| ALWAYS| FPS Average Minimum = 41.456680 000048.251| ALWAYS| FPS Average Maximum = 32832.847656 000048.251| ALWAYS| FPS Variance = 1075.615112 000048.251| ALWAYS| FPS Slow Count = 3 000048.251| ALWAYS| Total Frame Count = 582 000048.253| ALWAYS| NumFrames = 431 000048.253| ALWAYS| game.frameCount=431.000000 000048.253| ALWAYS| game.frame.ave=17.663528 000048.253| ALWAYS| game.frame.stddev=12.326887 000048.253| ALWAYS| game.frame.spikes=3.000000 000048.253| ALWAYS| game.GPU.ave=8.871355 000048.253| ALWAYS| game.GPU.stddev=31.939434 000048.253| ALWAYS| game.GPU.spikes=6.000000 000048.253| ALWAYS| game.Net.ave=0.030590 000048.254| ALWAYS| game.Net.stddev=0.428154 000048.254| ALWAYS| game.Net.spikes=0.000000 000048.254| ALWAYS| game.StallGPU.ave=12.502189 000048.254| ALWAYS| game.StallGPU.stddev=2.061085 000048.254| ALWAYS| game.StallGPU.spikes=0.000000 000048.254| ALWAYS| game.Inp.ave=0.119967 000048.254| ALWAYS| game.Inp.stddev=0.088167 000048.254| ALWAYS| game.Inp.spikes=0.000000 000048.254| ALWAYS| game.rUI.ave=0.467986 000048.254| ALWAYS| game.rUI.stddev=0.433530 000048.254| ALWAYS| game.rUI.spikes=0.000000 000048.254| ALWAYS| game.rAll.ave=0.998819 000048.255| ALWAYS| game.rAll.stddev=11.280833 000048.255| ALWAYS| game.rAll.spikes=1.000000 000048.255| ALWAYS| game.PSim.ave=0.326574 000048.255| ALWAYS| game.PSim.stddev=0.136324 000048.255| ALWAYS| game.PSim.spikes=0.000000 000048.255| ALWAYS| game.PStart.ave=0.330147 000048.255| ALWAYS| game.PStart.stddev=3.700584 000048.255| ALWAYS| game.PStart.spikes=1.000000 000048.255| ALWAYS| game.GW.ave=0.950884 000048.255| ALWAYS| game.GW.stddev=0.127632 000048.255| ALWAYS| game.GW.spikes=0.000000 000048.255| ALWAYS| game.FOW.ave=0.584112 000048.256| ALWAYS| game.FOW.stddev=1.029292 000048.256| ALWAYS| game.FOW.spikes=1.000000 000048.256| ALWAYS| game.rHUD.ave=1.335186 000048.256| ALWAYS| game.rHUD.stddev
Thank you! Try disabling your antivirus for now
: thats the last one buddy
Thank you so much. We'll keep digging! Try disabling your antivirus for now!
: https://docs.google.com/document/d/1Go69GfeGvwlbHW0AEGxYrSDU-cSniNbBkmoJ-a3lCBI/edit?usp=sharing just open it as a .txt file
With this game, you were experiencing a constant reconnect button? Looks like you were able to load in. Can you try disabling antivirus and see what happens?
: Cannot connect to a game
At least one person has mentioned disabling their Antivirus solved their issue. May be worth a try while we investigate.
: I have the same problem 000000.000| ALWAYS| Logging started at 2019-02-27T00:36:42.715 000000.026| ALWAYS| Begin command line toggles... 000000.028| ALWAYS| -UseNewX3D = 1 000000.028| ALWAYS| -UseNewX3DFramebuffers = 1 000000.028| ALWAYS| End command line toggles. 000000.383| ALWAYS| CFG| Crashpad Enabled 000000.410| OKAY| Riot::RADS::Reader::RadsMain::Initialize: RADS library initializing with specified working directory "C:\Riot Games\PBE\RADS\solutions\lol_game_client_sln\releases\0.0.6.186\deploy". 000000.411| OKAY| Riot::RADS::Reader::RuntimeEnvironment::Create: Creating RADS runtime environment: RADS root directory = "C:/Riot Games/PBE/RADS" 000000.417| OKAY| Riot::RADS::Reader::SolutionManifest::Load: ("C:/Riot Games/PBE/RADS/solutions/lol_game_client_sln/releases/0.0.6.186/solutionmanifest") 000000.432| OKAY| Riot::RADS::Reader::ConfigurationManifest::Load: ("C:/Riot Games/PBE/RADS/solutions/lol_game_client_sln/releases/0.0.6.186/configurationmanifest") 000000.435| OKAY| Riot::RADS::Reader::ReleaseManifest::LoadInternal: ("C:/Riot Games/PBE/RADS/projects/lol_game_client_en_us/releases/0.0.6.218/releasemanifest") 000000.482| OKAY| Riot::RADS::Reader::ReleaseManifest::LoadInternal: ("C:/Riot Games/PBE/RADS/projects/lol_game_client/releases/0.0.6.195/releasemanifest") 000000.943| ALWAYS| Command line: 104.160.129.234 5252 IaR/WLtZyPV5gkiO5oyczA== 2173776941 -PlayerID=2173776941 -GameID=4304220408 -GameBaseDir=C:/Riot Games/PBE -Locale=en_US -SkipBuild -EnableCrashpad=2 -EnableLNP -UseNewX3D=1 -UseNewX3DFramebuffers=1 -RiotClientPort=55926 -RiotClientAuthToken=4QCStJ-wJzB6HOTIi_o_Sw 000000.943| ALWAYS| Parent process: C:\Riot Games\PBE\RADS\projects\league_client\releases\0.0.2.118\deploy\LeagueClient.exe 000002.052| ALWAYS| CFG| Command Line: "104.160.129.234 5252 IaR/WLtZyPV5gkiO5oyczA== 2173776941" "-PlayerID=2173776941" "-GameID=4304220408" "-SkipBuild" "-EnableCrashpad=2" "-EnableLNP" "-RiotClientPort=55926" "-RiotClientAuthToken=4QCStJ-wJzB6HOTIi_o_Sw" 000002.053| ALWAYS| GameStartData::GameID=4304220408 000002.085| ALWAYS| Build Version: Version 9.5.265.703 (Feb 26 2019/04:38:42) [PUBLIC] <__MAIN__> ChangeList: 2650703 000002.089| ALWAYS| Live Profiling enabled. Will overwrite old RPD. 000002.175| ALWAYS| LCURemotingClient: Initializing on port 55926 000002.272| ALWAYS| LCURemotingClient: Connected to app process. 000002.374| ALWAYS| CONN| Connecting to address (104.160.129.234) port (5252) 000002.408| ALWAYS| Waiting for response from server... 000003.192| ALWAYS| InitRenderer() enter 000003.194| ALWAYS| r3dRenderLayer::Init(0x002003D0) enter 000003.194| ALWAYS| r3dRenderLayer::Init() exit successfully 000003.862| ALWAYS| Loaded locale en_us via fontconfig 000003.926| ALWAYS| Possible GPU problem for NVIDIA GeForce GTX 950M: Availability = 8, configManagerErrorCode = 0 000004.475| ALWAYS| rr3dRenderLayer::InitDevice(XRes = 1366, YRes = 768, BPP = 32) enter 000004.475| ALWAYS| rr3dRenderLayer::InitDevice: Creating X3D device 000005.540| ALWAYS| Detected Adapter 'NVIDIA GeForce GTX 950M' 000009.611| ALWAYS| r3dRenderLayer::RecreateOwnedResources 000009.775| ALWAYS| r3dRenderLayer::InitResources exit successfully 000011.473| ALWAYS| Waiting for client ID 000012.942| ALWAYS| CONN| ALE-19B55FCA 000012.947| ALWAYS| CONN| {"messageType":"riot__game_client__connection_info","message_body":"Hard Connect"} 000013.006| ALWAYS| ROST| CONNECTION READY | TeamOrder 0) Zé da Corrente - Champion(Volibear) SkinID(0) TeamBuilderRole(TOP) PUUID(a9fa370b-b7d7-5682-8929-169f94226d68) ConnectionState(Connected) 000013.006| ALWAYS| ROST| CONNECTION READY | TeamOrder 1) out1awz - Champion(Vi) SkinID(0) TeamBuilderRole(JUNGLE) PUUID(d5482656-1676-5ab0-b9e8-a39a1e6c44db) ConnectionState(Connected) 000013.006| ALWAYS| ROST| CONNECTION READY | TeamOrder 2) strykerrr098 - Champion(Kayle) SkinID(5) TeamBuilderRole(MIDDLE) PUUID(343f4505-c6a1-576c-8dcc-e91a2917dde4) ConnectionState(Connected) 000013.006| ALWAYS| ROST| CONNECTION READY | TeamOrder 3) M4yne is my V4in **LOCAL** - Champion(Tristana) SkinID(10) TeamBuilderRole(BOTTOM) PUUID(bddbe3b3-2d23-53ea-870b-aa654d528c71) ConnectionState(Connected) 000013.007| ALWAYS| ROST| CONNECTION READY | TeamOrder 4) Phynn - Champion(Nami) SkinID(3) TeamBuilderRole(UTILITY) PUUID(7fb10785-62a8-5496-b7b0-cfcd98d55e12) ConnectionState(Connected) 000013.007| ALWAYS| ROST| CONNECTION READY | TeamChaos 0) jAOOmrC - Champion(Vladimir) SkinID(8) TeamBuilderRole(TOP) PUUID(88579b9d-3c97-5847-b997-cd697a1190ce) ConnectionState(Connected) 000013.007| ALWAYS| ROST| CONNECTION READY | TeamChaos 1) TrivagosaurusRex - Champion(Warwick) SkinID(15) TeamBuilderRole(JUNGLE) PUUID(c2733cb2-075a-5550-954a-d3b4ceb271f0) ConnectionState(Connected) 000013.007| ALWAYS| ROST| CONNECTION READY | TeamChaos 2) Deimian - Champion(Anivia) SkinID(10) TeamBuilderRole(MIDDLE) PUUID(48fbc8a4-2b90-57b6-9ca8-082730d34100) ConnectionState(Connected) 000013.007| ALWAYS| ROST| CONNECTION READY | TeamChaos 3) iyo isingagoneki - Champion(Caitlyn) SkinID(11) TeamBuilderRole(BOTTOM) PUUID(c54d35a4-aee7-51cb-94d0-aa10d7755131) ConnectionState(Connected) 000013.007| ALWAYS| ROST| CONNECTION READY | TeamChaos 4) BellahPBE - Champion(Morgana) SkinID(6) TeamBuilderRole(UTILITY) PUUID(657336ac-9b4d-5092-9052-dca7698f2290) ConnectionState(Connected) 000013.009| ALWAYS| Server Connection Established. 000013.010| ALWAYS| Set focus to app 000013.069| ALWAYS| Waiting for server response... 000013.996| ALWAYS| CFG| OS Version: 10 Home, x64 CPU: Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz, 2414Mhz (2 cores) Instruction Set Level 7Physical memory: 8589934592Display info: NVIDIA GeForce GTX 950M 2147483648 25.21.14.1735 Driver: 25.21.14.1735 000013.996| ALWAYS| PlayGame Started 000015.783| ALWAYS| LCUChatClientAsync: Worker thread created. 000015.785| ALWAYS| LCURemotingClient: Initializing on port 55926 000015.785| ALWAYS| LCUChatClientAsync: Worker thread connecting. 000015.785| ALWAYS| CreateAudioManager: Create audio manager Wwise.
Sorry, this looks like the wrong log. Looks like this is from 2/27 (2 months ago) do you have a newer log?
: 000000.000| ALWAYS| Logging started at 2019-04-28T17:11:02.794 000000.009| ALWAYS| Begin command line toggles... 000000.009| ALWAYS| -UseNewX3D = 1 000000.010| ALWAYS| -UseNewX3DFramebuffers = 1 000000.010| ALWAYS| End command line toggles. 000000.545| ALWAYS| CFG| Crashpad Enabled 000000.560| OKAY| Riot::RADS::Reader::RadsMain::Initialize: RADS library initializing with specified working directory "D:\Games\PBE\RADS\solutions\lol_game_client_sln\releases\0.0.6.230\deploy". 000000.561| OKAY| Riot::RADS::Reader::RuntimeEnvironment::Create: Creating RADS runtime environment: RADS root directory = "D:/Games/PBE/RADS" 000000.564| OKAY| Riot::RADS::Reader::SolutionManifest::Load: ("D:/Games/PBE/RADS/solutions/lol_game_client_sln/releases/0.0.6.230/solutionmanifest") 000000.569| OKAY| Riot::RADS::Reader::ConfigurationManifest::Load: ("D:/Games/PBE/RADS/solutions/lol_game_client_sln/releases/0.0.6.230/configurationmanifest") 000000.571| OKAY| Riot::RADS::Reader::ReleaseManifest::LoadInternal: ("D:/Games/PBE/RADS/projects/lol_game_client_en_au/releases/0.0.5.173/releasemanifest") 000000.615| OKAY| Riot::RADS::Reader::ReleaseManifest::LoadInternal: ("D:/Games/PBE/RADS/projects/lol_game_client/releases/0.0.6.239/releasemanifest") 000000.834| ALWAYS| Command line: 104.160.129.226 5104 tFck8ijp0G/524hixghlqQ== 2174518635 -PlayerID=2174518635 -GameID=4306867812 -GameBaseDir=D:/Games/PBE -Locale=en_AU -SkipBuild -EnableCrashpad=2 -EnableLNP -UseNewX3D=1 -UseNewX3DFramebuffers=1 -RiotClientPort=61579 -RiotClientAuthToken=xd5INlTHvILChVmct2WaKA 000000.835| ALWAYS| Parent process: D:\Games\PBE\RADS\projects\league_client\releases\0.0.2.163\deploy\LeagueClient.exe 000001.199| ALWAYS| CFG| Command Line: "104.160.129.226 5104 tFck8ijp0G/524hixghlqQ== 2174518635" "-PlayerID=2174518635" "-GameID=4306867812" "-SkipBuild" "-EnableCrashpad=2" "-EnableLNP" "-RiotClientPort=61579" "-RiotClientAuthToken=xd5INlTHvILChVmct2WaKA" 000001.200| ALWAYS| GameStartData::GameID=4306867812 000001.218| ALWAYS| Build Version: Version 9.9.272.4950 (Apr 26 2019/18:35:49) [PUBLIC] <__MAIN__> ChangeList: 2724950 000001.222| ALWAYS| Live Profiling enabled. Will overwrite old RPD. 000001.299| ALWAYS| LCURemotingClient: Initializing on port 61579 000001.366| ALWAYS| LCURemotingClient: Connected to app process. 000001.474| ALWAYS| CONN| Connecting to address (104.160.129.226) port (5104) 000001.484| ALWAYS| Waiting for response from server... 000001.936| ALWAYS| InitRenderer() enter 000001.939| ALWAYS| r3dRenderLayer::Init(0x000404B2) enter 000001.939| ALWAYS| r3dRenderLayer::Init() exit successfully
Sorry, this looks like the wrong log. Looks like this is from 4/28 (2 days ago) do you have a newer log?
: > [{quoted}](name=Riot Seri,realm=PBE,application-id=A4D2003433C8FCD715185A7264A9CC6FDFAD7FEF,discussion-id=t02cJ8ou,comment-id=00180000,timestamp=2019-05-01T00:23:33.726+0000) > > Does it ask you to create a crash dump? I don't know if that points something out, but if I disabled my antivirus, the game would launch fine. Anytime my antivirus would be running, I would be sent into this infinite loop of reconnecting (tried it multiple times, can confirm it was my antivirus blocking the game). It could be a coincidence with an antivirus update, or a league update, but that fixed it for me.
> [{quoted}](name=Belial Lucifer,realm=PBE,application-id=A4D2003433C8FCD715185A7264A9CC6FDFAD7FEF,discussion-id=t02cJ8ou,comment-id=001800000002,timestamp=2019-05-01T01:02:45.182+0000) > > I don't know if that points something out, but if I disabled my antivirus, the game would launch fine. Anytime my antivirus would be running, I would be sent into this infinite loop of reconnecting (tried it multiple times, can confirm it was my antivirus blocking the game). It could be a coincidence with an antivirus update, or a league update, but that fixed it for me. Ah hmm, yeah that might be it. Can you toss me your game logs?
: Yeah, I'm getting the same error code that someone posted in the newer comments. Can't even create a crash dump.
Ok, since we can't get a crash dump, can you give me your game logs? :) In eg. C:\Riot Games\PBE\Logs\GameLogs There are folders for each run of the game (with a timestamp) Find your latest run (or the one where it crashed) In that folder grab the *_r3dlog.txt
: If anyone is getting a crash like "A Critical Error has occured" and is able to get a crash dump, please let me know. We are looking into this!
Since getting crash dumps isn't working, please link me your game logs if you can! In eg. C:\Riot Games\PBE\Logs\GameLogs There are folders for each run of the game (with a timestamp) Find your latest run (or the one where it crashed) In that folder grab the ***_r3dlog.txt
: Nope, i get no message or crush dump, only the reconect button.
kk can you give me your game logs? Ty! In eg. C:\Riot Games\PBE\Logs\GameLogs There are folders for each run of the game (with a timestamp) Find your latest run (or the one where it crashed) In that folder grab the ***_r3dlog.txt
: > [{quoted}](name=MixoPBE,realm=PBE,application-id=A4D2003433C8FCD715185A7264A9CC6FDFAD7FEF,discussion-id=t02cJ8ou,comment-id=0028,timestamp=2019-05-01T00:36:30.276+0000) > > After attempting the memory dump it gives me: > > "Unable to create dump file. This may happen when the OS runs out of memory or disk space. > > Error code: 0x80070057" this is the same code im getting
Ok, since we can't get a crash dump, can you give me your game logs? :) In eg. C:\Riot Games\PBE\Logs\GameLogs There are folders for each run of the game (with a timestamp) Find your latest run (or the one where it crashed) In that folder grab the ***_r3dlog.txt
: Cannot connect to a game
If anyone is getting a crash like "A Critical Error has occured" and is able to get a crash dump, please let me know. We are looking into this!
: yes but when i try to do it it says that i cant and it gives an error code i can post that code if you wish
: Me too, and I'm also getting a "Critical System Error - service has been terminated... etc." every several times i click the reconnect button on here Edit: i was also playing a game perfectly fine in pbe like two (?) days ago too.
Does it ask you to create a crash dump?
: > [{quoted}](name=Amy Sery,realm=PBE,application-id=A4D2003433C8FCD715185A7264A9CC6FDFAD7FEF,discussion-id=aFoVzEg2,comment-id=0000,timestamp=2018-09-12T07:28:33.902+0000) > > Not exactly a bug. They were for the 8.18 cycle, whereas PBE is now in 8.19. They should become available sometime eventually, it's just not important now because they no longer need testing. The 8.19 cycle focuses on Malzahar and Kha'Zix skin, the new VFX and SFX for 4 champs, and how the new profile looks. it definitely needed testing I'm playing the Odyssey gamemode on live servers and it's full of bugs. Augment slots not unlocking Augments don't even work etc.
We wanted to surprise players, so skipping PBE was necessary. We're getting stuff fixed throughout the day. :)
: Odyssey costumes are not sale the shop
Skins and the mode will likely be enabled some time next week! :) For now Amy is correct, we are looking for testing for other things. Don't worry though, Odyssey will be here during 8.19.
  Rioter Comments
: Sorry I'm late. No, all the replays are new! ^^
Ah, hmm, ok. I've passed it on to a team. Thank you :)
: Sounds good! (So... ETA on Zoe?) Thanks again for the hard work! (Really tho, we're dyin')
  Rioter Comments
  Rioter Comments
: [Possible Boards Bug] Can't Upvote Stuff
Amy is correct. We have disabled the General Feedback and Champion feedback boards as of today. You can still go read the old posts on those boards but you can no longer interact with them. This was done in an effort to funnel posts into into only two spots so less gets lost and so it's less confusing about where to post. Thank you for the report though!
: The Unofficial PBE Discord: Help Desk, Game Nights, Premade Queues, and more!
: Why repost lol I remember a rioter and Sophie saying no multiple posts {{sticker:sg-ahri-2}}
There is spam, and then there is reporting a bug that has already been reported. This is a post for information that was previously stickied in a now closed board that I asked the author to repost. Hope that clears things up.
: [MATCH HISROTY BUG] Bugsplat on replays don't allow you to watch them
Hello, thank you for the report! Are the replays from an older patch?
: [ARAM] Skin boost button is gone
https://na.leagueoflegends.com/en/news/game-updates/patch/patch-720-notes#patch-aram-battle-boosts TLDR They are disabled while we work on things.
: Sure can do. Thank you for the heads up and re-pin!
: Wont connect to games 1/3 times
oops, meant to edit, not delete. "This sometimes happens if you have a poor connection. It won't show up in match history because you were never able to connect to the game or transition out of champion select. League Client logs can often show what's going wrong." I should clarify this is _often_ related to your connection. The error "Could not connect to server" is generic and can indicate a variety of things are causing your connection to the game to fail, be it packet loss, blocked isp, game failing to start, DX9 Drivers crashing, etc. Because the error is generic, it gets reported consistently with no single cause. League Client logs could point us in the right direction of what is causing the issue for you, if you can provide them. This was not a dismissal. It was a suggestion of the most common cause for reports of this nature and to look at your logs so we can figure out exactly what the issue is. http://pbr.pbe.leagueoflegends.com/pbe/en_BE/bugReport/create You can create a bug report here and link your logs from when you experienced the error. Screenshots are great too.
: Hi, am currently in a game. 3 of us died before 20 and respawned after 20 minute: neither of them had homeguards. The other two in my team died after the 20 minute spawn, and respawned with homeguards.
Ah, kk, we are tracking this bug :) Thank you for the info! The bug as we understand it only happens if you die before 20 mins and revive after 20. We are working on a fix.
: homeguards
Did you by chance die before 20 mins and then respawn after 20? Was the effect also permanent, so after dying again you would still not get homeguards?
: RP visual bug
This sometimes happens on live as well due to a tiny bit of lag. Usually playing a game or re logging will adjust it back to the correct value.
: Hi, not OP but I can answer (I think?). Normal games give XP as per intended. These XP gains show up correctly in [match history](https://i.imgur.com/KUzTZiv.png).
Awesome. Thank you so much :)
: Exp gain on match history
So, custom games or games that last less than 7 minutes will not give XP. Is this happening to all your games?
  Rioter Comments
  Rioter Comments
: The Unofficial PBE Discord: Factions, Help Desks, Game Nights, Tournaments, and more!
Hi Catman, We are starting to pare down the boards to make things less confusing for players! Do you mind reposting this on the Feature Feadback board and I will sticky it again? We are unable to move discussions between boards at the moment and I would love to keep this post.
: Useful information for new PBE players
Hi Lunar Revel, We are starting to pare down the boards to make things less confusing for players! Do you mind reposting this on the Feature Feadback board and I will sticky it again? We are unable to move discussions between boards at the moment and I would love to keep this post.
: ***
So, i'm going to go with they're not wrong for reminding you not to spam. Multiple posts about the same thing everywhere is super unhelpful. Some of that is a result of too many different boards, which we will be resolving here soon. There are mods on here that have been helping longer than you have that don't have Riot tags by the way. If you make a nasty response, telling someone off for trying to help and get a sarcastic remark in return, i'm not surprised. Its easy as saying "I did my due diligence and looked and didn't find one." The first rude comment here is yours.
  Rioter Comments
: Yea my pc is a Laptop. I fixed it with my Catalyst Control Center. My Laptop has 2 Graphic cards and switches between amd radeon and Intel i5 and says their drivers are up to date(laptop Aspire e1-572G). I think i once restored to Factory Defautls cause i sometimes have fps problems (my tabbing out or random) and read that in the Riot Support Fps Guide. Still i find it curios that i got with this Crashing games on pbe while on Live i could normaly farther play. And i played with factory Defautls at the begin too. So changing and restoring back while i think maybe old and new client structures both are still on the pc could be here the problem. If all old clientfiles willl be removed (i read riot wants with farther patches make this automatic?) and client gets more stabil i think it will work again better/easier to solve these arts of problems.
I'm so glad you were able to fix it. I have one last request. Could you give me your dx diag file? We're trying to recreate the crash here.
: 000000.000| ALWAYS| Logging started at 2017-05-22T18:43:00.704 000000.001| OKAY| Riot::RADS::Reader::RadsMain::Initialize: RADS library initializing with specified working directory "C:\spiele\Riot Games\League of Legends\PBE_Client_Shell\PBE\RADS\solutions\lol_game_client_sln\releases\0.0.5.25\deploy". 000000.001| OKAY| Riot::RADS::Reader::RuntimeEnvironment::Create: Creating RADS runtime environment: RADS root directory = "C:/spiele/Riot Games/League of Legends/PBE_Client_Shell/PBE/RADS" 000000.001| OKAY| Riot::RADS::Reader::SolutionManifest::Load: ("C:/spiele/Riot Games/League of Legends/PBE_Client_Shell/PBE/RADS/solutions/lol_game_client_sln/releases/0.0.5.25/solutionmanifest") 000000.001| OKAY| Riot::RADS::Reader::ConfigurationManifest::Load: ("C:/spiele/Riot Games/League of Legends/PBE_Client_Shell/PBE/RADS/solutions/lol_game_client_sln/releases/0.0.5.25/configurationmanifest") 000000.001| OKAY| Riot::RADS::Reader::ReleaseManifest::LoadInternal: ("C:/spiele/Riot Games/League of Legends/PBE_Client_Shell/PBE/RADS/projects/lol_game_client_en_us/releases/0.0.5.57/releasemanifest") 000000.075| OKAY| Riot::RADS::Reader::ReleaseManifest::LoadInternal: ("C:/spiele/Riot Games/League of Legends/PBE_Client_Shell/PBE/RADS/projects/lol_game_client/releases/0.0.5.33/releasemanifest") 000001.045| OKAY| Unable to process data overlay file ./ToolsConfig.xml, defaulting to overlay now 000001.045| ALWAYS| Data overlay start folder initialized to DATA, Content/Src 000001.048| ALWAYS| Build Version: Version 7.11.188.4409 (May 18 2017/14:46:36) [PUBLIC] <__MAIN__> ChangeList: 1884409 000001.080| ALWAYS| Started System Init 000001.081| ALWAYS| LCURemotingClient: Initializing on port 54174 000001.103| ALWAYS| LCURemotingClient: Connected to app process. 000001.103| ALWAYS| Maestro Init 000002.112| ALWAYS| Maestro completed init 000002.112| ALWAYS| zip manifest, 'ClientZips.txt', not found (expected). 000002.114| ALWAYS| WadFile mount: DATA/FINAL/Global.wad 000002.121| ALWAYS| WadFile mount: DATA/FINAL/Scripts.wad 000002.123| ALWAYS| WadFile mount: DATA/FINAL/ShaderCache.wad 000002.125| ALWAYS| WadFile mount: DATA/FINAL/UI/ui.wad 000002.126| ALWAYS| WadFile mount: DATA/FINAL/Localized/Global.en_us.wad 000002.141| ALWAYS| StartSession called 000002.141| ALWAYS| Started Init event arguments 000002.142| ALWAYS| Waiting until connection... 000002.217| ALWAYS| OS Version String: 8 Home, x64 000002.217| ALWAYS| CPU: GenuineIntel, Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz, Intel64 Family 6 Model 69 Stepping 1, 2295 (0 core) 000002.217| ALWAYS| Measured processor speed: 2295 000002.217| ALWAYS| Display info: Intel(R) HD Graphics Family 2214592512 9.18.10.3234 000002.217| ALWAYS| Physical memory: 8589934592 000002.217| ALWAYS| {"messageType":"hardware_information","message_body":"Hardware Info","operating_system":"8 Home, x64","cpu":"GenuineIntel","cpu_processor":"Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz","cpu_identifier":"Intel64 Family 6 Model 69 Stepping 1","cpu_topology":2,"gpu":"Intel(R) HD Graphics Family","video_memory":"2214592512","driver_version":"9.18.10.3234","physical_memory":8589934592,"wine":false} 000002.217| ALWAYS| -----HARDWARE INFORMATION START----- 000002.217| ALWAYS| Operating System: 8 Home, x64 000002.217| ALWAYS| GPU Manufacturer: Intel(R) HD Graphics Family 000002.217| ALWAYS| GPU Memory: 2214592512 000002.217| ALWAYS| GPU Driver Version: 9.18.10.3234 000002.217| ALWAYS| CPU Brand: GenuineIntel 000002.217| ALWAYS| CPU Processor Name: Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz 000002.217| ALWAYS| CPU Identifier: Intel64 Family 6 Model 69 Stepping 1 000002.217| ALWAYS| CPU Speed: 2295 000002.217| ALWAYS| CPU Topology: 2 Core 000002.217| ALWAYS| Physical memory: 8589934592 000002.217| ALWAYS| -----HARDWARE INFORMATION END----- 000002.298| ALWAYS| InitRenderer() enter 000002.298| ALWAYS| r3dRenderLayer::Init(0x0006031C) enter 000002.298| ALWAYS| r3dRenderLayer::Init() exit successfully 000002.575| ALWAYS| Loaded locale en_us via fontconfig 000002.580| ALWAYS| IME file, 'C:/spiele/Riot Games/League of Legends/PBE_Client_Shell/PBE/RADS/solutions/lol_game_client_sln/releases/0.0.5.25/deploy/Data/Menu/IMEConfig.xml', is optional. The following error is expected. 000002.581| ERROR| Missing file on r3dGFile open :C:/spiele/Riot Games/League of Legends/PBE_Client_Shell/PBE/RADS/solutions/lol_game_client_sln/releases/0.0.5.25/deploy/Data/Menu/IMEConfig.xml 000002.581| ERROR| Missing file on r3dGFile open :\Bin\Data\C:/spiele/Riot Games/League of Legends/PBE_Client_Shell/PBE/RADS/solutions/lol_game_client_sln/releases/0.0.5.25/deploy/Data/Menu/IMEConfig.xml 000002.585| ALWAYS| SharedConfigPath: C:\spiele\Riot Games\League of Legends\PBE_Client_Shell\PBE\RADS\projects/lol_air_client/releases/0.0.5.45/deploy/preferences/ 000002.587| ALWAYS| rr3dRenderLayer::InitDevice(XRes = 1366, YRes = 768, BPP = 32) enter 000002.587| ALWAYS| rr3dRenderLayer::InitDevice: Creating X3D device 000002.911| ERROR| Crash Occurred
also, one other question, is your pc a laptop by chance?
: 000000.000| ALWAYS| Logging started at 2017-05-22T18:43:00.704 000000.001| OKAY| Riot::RADS::Reader::RadsMain::Initialize: RADS library initializing with specified working directory "C:\spiele\Riot Games\League of Legends\PBE_Client_Shell\PBE\RADS\solutions\lol_game_client_sln\releases\0.0.5.25\deploy". 000000.001| OKAY| Riot::RADS::Reader::RuntimeEnvironment::Create: Creating RADS runtime environment: RADS root directory = "C:/spiele/Riot Games/League of Legends/PBE_Client_Shell/PBE/RADS" 000000.001| OKAY| Riot::RADS::Reader::SolutionManifest::Load: ("C:/spiele/Riot Games/League of Legends/PBE_Client_Shell/PBE/RADS/solutions/lol_game_client_sln/releases/0.0.5.25/solutionmanifest") 000000.001| OKAY| Riot::RADS::Reader::ConfigurationManifest::Load: ("C:/spiele/Riot Games/League of Legends/PBE_Client_Shell/PBE/RADS/solutions/lol_game_client_sln/releases/0.0.5.25/configurationmanifest") 000000.001| OKAY| Riot::RADS::Reader::ReleaseManifest::LoadInternal: ("C:/spiele/Riot Games/League of Legends/PBE_Client_Shell/PBE/RADS/projects/lol_game_client_en_us/releases/0.0.5.57/releasemanifest") 000000.075| OKAY| Riot::RADS::Reader::ReleaseManifest::LoadInternal: ("C:/spiele/Riot Games/League of Legends/PBE_Client_Shell/PBE/RADS/projects/lol_game_client/releases/0.0.5.33/releasemanifest") 000001.045| OKAY| Unable to process data overlay file ./ToolsConfig.xml, defaulting to overlay now 000001.045| ALWAYS| Data overlay start folder initialized to DATA, Content/Src 000001.048| ALWAYS| Build Version: Version 7.11.188.4409 (May 18 2017/14:46:36) [PUBLIC] <__MAIN__> ChangeList: 1884409 000001.080| ALWAYS| Started System Init 000001.081| ALWAYS| LCURemotingClient: Initializing on port 54174 000001.103| ALWAYS| LCURemotingClient: Connected to app process. 000001.103| ALWAYS| Maestro Init 000002.112| ALWAYS| Maestro completed init 000002.112| ALWAYS| zip manifest, 'ClientZips.txt', not found (expected). 000002.114| ALWAYS| WadFile mount: DATA/FINAL/Global.wad 000002.121| ALWAYS| WadFile mount: DATA/FINAL/Scripts.wad 000002.123| ALWAYS| WadFile mount: DATA/FINAL/ShaderCache.wad 000002.125| ALWAYS| WadFile mount: DATA/FINAL/UI/ui.wad 000002.126| ALWAYS| WadFile mount: DATA/FINAL/Localized/Global.en_us.wad 000002.141| ALWAYS| StartSession called 000002.141| ALWAYS| Started Init event arguments 000002.142| ALWAYS| Waiting until connection... 000002.217| ALWAYS| OS Version String: 8 Home, x64 000002.217| ALWAYS| CPU: GenuineIntel, Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz, Intel64 Family 6 Model 69 Stepping 1, 2295 (0 core) 000002.217| ALWAYS| Measured processor speed: 2295 000002.217| ALWAYS| Display info: Intel(R) HD Graphics Family 2214592512 9.18.10.3234 000002.217| ALWAYS| Physical memory: 8589934592 000002.217| ALWAYS| {"messageType":"hardware_information","message_body":"Hardware Info","operating_system":"8 Home, x64","cpu":"GenuineIntel","cpu_processor":"Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz","cpu_identifier":"Intel64 Family 6 Model 69 Stepping 1","cpu_topology":2,"gpu":"Intel(R) HD Graphics Family","video_memory":"2214592512","driver_version":"9.18.10.3234","physical_memory":8589934592,"wine":false} 000002.217| ALWAYS| -----HARDWARE INFORMATION START----- 000002.217| ALWAYS| Operating System: 8 Home, x64 000002.217| ALWAYS| GPU Manufacturer: Intel(R) HD Graphics Family 000002.217| ALWAYS| GPU Memory: 2214592512 000002.217| ALWAYS| GPU Driver Version: 9.18.10.3234 000002.217| ALWAYS| CPU Brand: GenuineIntel 000002.217| ALWAYS| CPU Processor Name: Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz 000002.217| ALWAYS| CPU Identifier: Intel64 Family 6 Model 69 Stepping 1 000002.217| ALWAYS| CPU Speed: 2295 000002.217| ALWAYS| CPU Topology: 2 Core 000002.217| ALWAYS| Physical memory: 8589934592 000002.217| ALWAYS| -----HARDWARE INFORMATION END----- 000002.298| ALWAYS| InitRenderer() enter 000002.298| ALWAYS| r3dRenderLayer::Init(0x0006031C) enter 000002.298| ALWAYS| r3dRenderLayer::Init() exit successfully 000002.575| ALWAYS| Loaded locale en_us via fontconfig 000002.580| ALWAYS| IME file, 'C:/spiele/Riot Games/League of Legends/PBE_Client_Shell/PBE/RADS/solutions/lol_game_client_sln/releases/0.0.5.25/deploy/Data/Menu/IMEConfig.xml', is optional. The following error is expected. 000002.581| ERROR| Missing file on r3dGFile open :C:/spiele/Riot Games/League of Legends/PBE_Client_Shell/PBE/RADS/solutions/lol_game_client_sln/releases/0.0.5.25/deploy/Data/Menu/IMEConfig.xml 000002.581| ERROR| Missing file on r3dGFile open :\Bin\Data\C:/spiele/Riot Games/League of Legends/PBE_Client_Shell/PBE/RADS/solutions/lol_game_client_sln/releases/0.0.5.25/deploy/Data/Menu/IMEConfig.xml 000002.585| ALWAYS| SharedConfigPath: C:\spiele\Riot Games\League of Legends\PBE_Client_Shell\PBE\RADS\projects/lol_air_client/releases/0.0.5.45/deploy/preferences/ 000002.587| ALWAYS| rr3dRenderLayer::InitDevice(XRes = 1366, YRes = 768, BPP = 32) enter 000002.587| ALWAYS| rr3dRenderLayer::InitDevice: Creating X3D device 000002.911| ERROR| Crash Occurred
Hmmm this is also occurring on live for some players with very old intel graphics drivers for windows 8. Try updating your drivers to the latest ones available and let me know if that fixes it. If you still bugsplat, give us the crash and we can pull your r3d logs from there :)
: I've just got my PBE account and logged in. With the site down does that mean my account will not be boosted to level 30?
The lvl 30 part should still work. We had to turn off the rp/ip one though.
: Rakan's ult causes crashing.
Funny thing, its actually Xayah causing this. We should have a fix in for this tomorrow.
: will my rp and ip refill? i'm at zero still
Our rp/ip script is down now while we work through some database issues. It may be a while till we get it back up and running.
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Riot Seri

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