: Trojan Found in Most Recent Update!
Thanks for bringing this to our attention! Don't worry - it's simply Windows Defender improperly classifying our game client packer as malicious (because it tries to do things in a sneaky way to stop cheaters). We've reached out to Microsoft to get this fixed. In the meantime, you can add _stub.dll_ and _League of Legends.exe_ as exclusions in Defender: https://support.microsoft.com/en-us/help/4028485/windows-10-add-an-exclusion-to-windows-defender-antivirus
: TM Client error, game vanishes after client conclusion.
Hi there, Are you running any third party programs such as overlays or streaming software? If so, do you still get the same issue if you disable that software? If you're still running into the problem and you're sure you've disabled anything that might be interfering with the game, it would be really helpful to us if you could create a dump of the game client so we can try and solve the problem. When the League of Legends game client is stuck, open your Task Manager and find the League of Legends process and then right-click on it and select "Create Dump". You can then upload the dump file to a file sharing service such as Google Drive and let us know where to download it. We'd really appreciate it!
: Nope!
When you get the not responding message, are you able to open your Task Manager and right click on the League of Legends process (while the message is still displaying), then click "Create Dump File"? If so it would be helpful to us if you could pass that dump on to Player Support so that we can take a look.
: I cannot load into game at all anymore; the game crashes every time with no error message from the client (only the not responding message from windows). There are no logs from today either. I've already run a full repair.
Do you use any third party tools in conjunction with the game, such as overlay software, screen recording software, etc?
: A Critical Error has Occurred
Hi there, Do you have any third party software or overlays running that might be interfering with the game that you could disable? Or any anti-virus products that are currently running? If not, and you're still running into this issue, click "Yes" to create the crash dump. The location of the crash dump will be added to your clipboard. If you could open a Player Support ticket and include the dump file by hosting it on Google Drive or another file hosting service that would be very helpful to us to diagnose the problem. Otherwise, I can continue to try to work through it with you here on the forum.
: It said something like critical error process has died, but it seemed to be from Razer Cortex after I uninstalled it works now.
Thanks very much for reporting that! We will look into what specifically Razer Cortex was doing to the game client to cause the issue. Appreciate the heads up!
: I keep getting critical error message when I try to go in-game, and I don't know how to fix it, please help!
Sorry to hear you're having trouble getting in game! What message is being displayed?
: Thank you for ruining everything for league-related content creators. We really needed it.
It's definitely not our intention to destroy the League-related content creation community, but our goal is to further protect the game from cheating. There are other methods that the third-party developers can use to gain access to this information without tampering with the game client.
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