: Client holding us hostage, but game won't load!
It's technically not a bug as long as you're not stuck there endlessly. This phenomenon usually occurs when there are many people trying to launch a game. It's quite common at the beginning of "hot" cycles (new champions/legendary or ultimate skins, preseason, TFT, etc). The servers cannot launch too many games at once (fun fact: this is one of the reasons Clash crashed on live). As a result, the server sets all games in a "queue" and launches games consecutively instead of all at once. As long as everyone stays in the champion select, the game should eventually launch. This is also why it threatens with the penalty, since the match is still scheduled to happen. Anyway, it you're stuck here for.... 15 min or more or so?... it's probably a bug, but usually someone has already left at that point.
: Purchase skins on champion select screen
This is a low urgency bug for Riot, because the purchasing works properly on live, and our regular store still works. That being said I also have heard people saying they *can* purchase skins, so it may also be tied to what is and what isn't available in the store (in which case it wouldn't be a bug).
: Tutorial PBE
There isn't. You cannot complete the tutorial on PBE. It works fine on live though, so there is nothing to worry about. Just opt out of the tutorial.
: Now how do we change language to Japanese or Korean or something?
Not a bug. Because the new launcher is still in testing, other languages haven’t been added yet. This will happen later.
: still not getting any rp. Please add back tft rp
Sorry, I am not a Rioter, I cannot help with this issue. Alternatively though, you get RP from ARAMs. You get RP quicker because ARAMs are shorter (with TFT, you have to wait until the entire game is done instead of just when you die).
: Good day! :D I read related article and there is no definite answer. Actually, I've reported the issue by "**Report a bug**" at least a week. **May I know the status?** Thank you! {{sticker:sg-soraka}} > [{quoted}](name=Amy Sery,realm=PBE,application-id=A4D2003433C8FCD715185A7264A9CC6FDFAD7FEF,discussion-id=GEE3ZgaL,comment-id=0000,timestamp=2019-08-13T17:41:12.364+0000) > > Evening! :) Please first look through the forums (and/or use the search option) to see if your problem has been reported already, then upvote/comment on those instead of making your own. Duplicate threads make it hard to keep track of the boards.
There has been no answer from Riot. However, it's better to make one big thread that everyone updates/edit with every patch to see if the issues was fixed or returned, instead of making new discussions every time. That is very cluttering/spamming, and that way other just as important bugs may be missed as a result of a difficult to navigate forum.
: Yuumi feels too weak
Yuumi hasn't had any changes in the current PBE cycle (9.17). Balance feedback should therefore be posted on live boards or reddit only. The PBE boards are meant for feedback on content *currently* on PBE, not for suggestions. The Rioters you wish to reach to not read the PBE boards.
: how will i know when they are added do i have to reset my client or will they just appear in the shop?
They will just appear in shop, but you may have to "refresh" the shop in order to see it (aka close the store and then open again)
: (1) Buying new skins with RP & (2) Idea of change for buying experience
(1) was a long time coming. It is part of the effort to keep the store stable long-term. It was announced [in advance](https://boards.pbe.leagueoflegends.com/en/c/client-new-features-feedback/3AEB3uHA-rp-on-pbe-itos-back). As for (2): Please post ideas on live boards such as [EUW boards](http://boards.euw.leagueoflegends.com/), [NA boards](http://boards.na.leagueoflegends.com/), or [Reddit](https://www.reddit.com/r/leagueoflegends/), or other similar websites that attract Rioter attention. You can get more visibility there because the community is larger. The PBE boards are meant for feedback on content *currently* on PBE, not for suggestions. The Rioters you wish to reach to not read the PBE boards.
: Galio
Galio has received no balance changes on PBE in this cycle. As a result, it's better to place your balance suggestions on live boards or reddit, since PBE boards are *only* for bugs/feedback on content *currently* in testing.
: eternals
It's not a bug. Riot did not manage to place all Eternal content on PBE yesterday. The rest will be placed here later today. After that, the Eternal system should be fully operational.
: New Infernal skins
It's (probably) not a bug. It's a pretty common that Riot doesn't place *everything* in the cycle on day 1. These are usually added the 1-2 days after the cycle has begun. It's very common for chromas. It's less common for skins, but does happen (likely such as with Infernal now). The rest of the Eternal system will also be added on day 2.
: Elderwood Ahri's back looks like Neeko
Post it [here](https://boards.pbe.leagueoflegends.com/en/c/client-new-features-feedback/krhUyRf4-pbe-bugs-feedback-thread-elderwood-ahri) instead. Every new champion, skin, game mode and other big content has their own bug and/or feedback thread which can be found as a sticky thread in one of the subboards. New champion bug feedback threads can be found as a sticky in [Bugs](http://boards.pbe.leagueoflegends.com/en/c/bugs), whereas skin and chroma bug & feedback threads can be found in [Feature Feedback](http://boards.pbe.leagueoflegends.com/en/c/client-new-features-feedback). It is recommended to place bugs and feedback in these sticky threads only: the chances of Rioters reading your feedback is much higher that way, while keeping the boards cleaner at the same time.
: All icons lost
Evening! :) Please first look through the forums (and/or use the search option) to see if your problem has been reported already, then upvote/comment on those instead of making your own. Duplicate threads make it hard to keep track of the boards.
: [TFT] My wishlist for TFT's balance.
Hi! Please post ideas on live boards such as [EUW boards](http://boards.euw.leagueoflegends.com/), [NA boards](http://boards.na.leagueoflegends.com/), or [Reddit](https://www.reddit.com/r/leagueoflegends/), or other similar websites that attract Rioter attention. You can get more visibility there because the community is larger. The PBE boards are meant for feedback on content *currently* on PBE, not for suggestions. The Rioters you wish to reach to not read the PBE boards :c
: PBE store not showing up
That's not a bug. Riot has disabled the store homepage. You should be able to see the Champion, Skin, Loot etc. categories on the top of the store, though.
: Soucis rp et langue française disparus
My French writing sucks so I will cover this simply: RP: Please read the threads "[Useful information for new PBE players](https://boards.pbe.leagueoflegends.com/en/c/client-new-features-feedback/ifyy9AEY-useful-information-for-new-pbe-players)" and "[RP on PBE, it's back!](https://boards.pbe.leagueoflegends.com/en/c/client-new-features-feedback/3AEB3uHA-rp-on-pbe-itos-back)," which you can find on the homepage of the PBE boards. Language: Not a bug. Because the new launcher is still in testing, other languages haven’t been added yet. This will happen later.
: ARAM need some balance for real
There is no bug going on here. Every champion has the same odds of appearing. However, not all champions have the same chance to be picked or rerolled, this is a player choice.
: Icons back
This is not a bug. You own all icons available in the pool, hence 0.
: connection issues are not the excuses if they can't get a job and get better internet connection
Connection issues are an excuse when PBE itself is an unstable environment and people run into problems as a result of PBE bugs.
: [QUESTION]
[Teemo changes temporarily on PBE for early feedback](https://boards.na.leagueoflegends.com/en/c/developer-corner/fOgfco8Y-teemo-changes-temporarily-on-pbe-for-early-feedback): > "The stuff I’ll talk about here will be on PBE for early feedback, but it’ll disappear for a couple of months after that while we work on updated VFX to go with the gameplay changes (...)."
: When will it be activated?
When it needs testing again. It's usually enabled during end-of-season testing, but that's no certainty since the ranked mode itself needs no testing unless Riot decided to change it in pre-season.
: i does't need pbe to changing to Public so i can be here because i legit enough on Live Server, and why you are here? does _rito _paid you for every commend defending them?
Me? I am a PBE tester just like you. I've been here for quite a while though, so I just try to inform and guide everyone.
: > [{quoted}](name=Amy Sery,realm=PBE,application-id=A4D2003433C8FCD715185A7264A9CC6FDFAD7FEF,discussion-id=1g3KJBh8,comment-id=0003,timestamp=2019-08-09T06:52:24.467+0000) > > First of all: keep in mind that there are also genuine connection issues because PBE is an unstable environment. > > For more malicious leavers: report them, block them and move on. Contrary to what many people believe, reporting works on the PBE and penalties are stricter than on live. So please make the best of it and use it! Name calling by the boards is _strictly_ forbidden, [as is written in the universal LoL boards rules](http://boards.euw.leagueoflegends.com/en/c/help-support-en/TELEBnr1-universal-rules), so for the sake of your own account, I recommend you remove the names/screens/videos. At the moment, your account is as much at risk as theirs for breaking the boards rules (and saying you wish to continue to do so, and their behaviour does not justify yours. This forum is for bug reports and feedback, not to start a witch hunt. Since you're not in the game anymore, sending a ticket to [Riot support](https://support.riotgames.com/hc/en-us) with evidence is your best bet. PBE accounts cannot create tickets at the moment, so instead please use your live account and specify you're talking about PBE in the ticket. [Here](https://boards.pbe.leagueoflegends.com/en/c/general-pbe-feedback/rAf4tIOV-so-much-toxic-and-leaver-because-they-think-they-are-in-pbe-so-they-can-do-anything?comment=0005) is a Riot comment if you must. could you be more superior and arrogant in your comments? I think that's impossible tbh. These leavers are common occurrence to the level of every game kind of situation on PBE. and no most these leavers either dont take PBE seriously or are playing using unstable internet (WHICH IS NOT AN EXCUSE) anyway, I have just posted screenshot of my end game, I DID NOT name them in person or type their handles. So take that arrogant superiority elsewhere, hope to not see it again. thanks :D{{summoner:4}}
PBE is unstable in nature and bugs occur here frequently, people can have the best internet in the world and still experience problems on the PBE. I'm not saying everyone you come across has these issues, I am just trying to add nuance because there *really* are people with genuine connection issues. As for the name part: you show their names in the screen, asking Riot to do something about it. Riot will not act upon reports made through the boards, but you making these posts risks your own accounts as you *can* be reported and punished for this. I am merely trying to help increase the chances of rage quitters being punished, while preserving your own account. Thank you for understanding :3 I think your heart is in the right place, I too wish people took PBE more seriously. But this isn't the way...
: Don't receive rps on updates?
Please read the threads "[Useful information for new PBE players](https://boards.pbe.leagueoflegends.com/en/c/client-new-features-feedback/ifyy9AEY-useful-information-for-new-pbe-players)" and "[RP on PBE, it's back!](https://boards.pbe.leagueoflegends.com/en/c/client-new-features-feedback/3AEB3uHA-rp-on-pbe-itos-back)," which you can find on the homepage of the PBE boards.
: Yeah, I thought so too. I'm keeping up with him kinda on twitter but it's a bit of a mess there ;0. I just thought they lock the pbe for live cycle later on, it must be my mistake. I was secretly inside still hoping they would push Kayle changes into the next patch and not the 17 as was scheduled. Thanks buddy!.
PBE is already in lockdown mode, so the changes are for sure not going live with 9.16 I'm afraid. Lockdown happens Thursday-Friday, the Monday after is some clean-up/emergency maintenance only, then Tuesday is the new patch (9.17) and then Wednesday 9.16 goes live.
: How Can I Use Hextech Repair Tool On PBE?
Try and use the NA region in Hextech Repair Tool since PBE and NA are practically in the same spot.
: Twisted Fate
Twisted Fate has had no changes in the current PBE cycle (9.16). Discussions regarding Twisted Fate's balance should therefore be placed on the live boards or reddit instead.
: Kayle changes not on PBE anymore? Is there more to it please?
I wouldn't think much of it. PBE is preparing for cycle lock-down for 9.16: the way it looks now is how to goes to live. As a result Riot reverts all (highly) experimental or tentative changes, because they're not ready for live. They usually return with the next PBE cycle (starts every other Tuesday). [Riot August](https://twitter.com/RiotAugust) is lead on these changes, I recommend keeping up with his twitter for more info and updates.
: My icons are gone
Evening! :) Please first look through the forums (and/or use the search option) to see if your problem has been reported already, then upvote/comment on those instead of making your own. Duplicate threads make it hard to keep track of the boards.
: yeah thank too Riot for changing Private to Public so all the noob and afker around the world join this server and making the most cancer server ever
> [{quoted}](name=JustAGods,realm=PBE,application-id=A4D2003433C8FCD715185A7264A9CC6FDFAD7FEF,discussion-id=1g3KJBh8,comment-id=0002,timestamp=2019-08-09T01:45:14.569+0000) > > yeah thank too Riot for changing Private to Public so all the noob and afker around the world join this server and making the most cancer server ever Looking at your account history your account is at least two years old, so you also thank your account to the fact that PBE is public. It's called *public* beta environment and it has such since at least season 2.
: SO MANY AFKS it's unbelievable
First of all: keep in mind that there are also genuine connection issues because PBE is an unstable environment. For more malicious leavers: report them, block them and move on. Contrary to what many people believe, reporting works on the PBE and penalties are stricter than on live. So please make the best of it and use it! Name calling by the boards is _strictly_ forbidden, [as is written in the universal LoL boards rules](http://boards.euw.leagueoflegends.com/en/c/help-support-en/TELEBnr1-universal-rules), so for the sake of your own account, I recommend you remove the names/screens/videos. At the moment, your account is as much at risk as theirs for breaking the boards rules (and saying you wish to continue to do so, and their behaviour does not justify yours. This forum is for bug reports and feedback, not to start a witch hunt. Since you're not in the game anymore, sending a ticket to [Riot support](https://support.riotgames.com/hc/en-us) with evidence is your best bet. PBE accounts cannot create tickets at the moment, so instead please use your live account and specify you're talking about PBE in the ticket. [Here](https://boards.pbe.leagueoflegends.com/en/c/general-pbe-feedback/rAf4tIOV-so-much-toxic-and-leaver-because-they-think-they-are-in-pbe-so-they-can-do-anything?comment=0005) is a Riot comment if you must.
: Thank you for your kind talk The update doesn't show up in the store It's not my problem?
That is correct. It is not a problem on your side and you cannot do anything about it.
: Iconos Del PBE
Evening! :) Please first look through the forums (and/or use the search option) to see if your problem has been reported already, then upvote/comment on those instead of making your own. Duplicate threads make it hard to keep track of the boards.
: > [{quoted}](name=Amy Sery,realm=PBE,application-id=A4D2003433C8FCD715185A7264A9CC6FDFAD7FEF,discussion-id=tVLHf4yU,comment-id=0000,timestamp=2019-08-08T22:43:49.019+0000) > > It's not a bug. If you get skins you already own, you simply own all skins that are available in the Hextech Pool. Keep in mind that this pool isn't very up to date on PBE, because this isn't necessary. Gotcha, so is there any way for me to get the aforementioned skins?
Unfortunately not. *Some* may be in the pool, but the pool is out of date. Mystery and Hextech Pool may be a tad different from each other, but due to rerolls your remaining pool in mystery is probably also very small.
: New client?
Not a bug. The new client is randomly handed out to a handful of players.
: Skin rerolling not working properly
It's not a bug. If you get skins you already own, you simply own all skins that are available in the Hextech Pool. Keep in mind that this pool isn't very up to date on PBE, because this isn't necessary.
: How can I play rank?
You can't, it is currently disabled.
: I can't see any updates in the store.
You cannot do anything, because this is not on your side. In short: this is nog a bug because Riot simply didn't make them available (yet). I will cover these listwise: Ward skins and summoner icons: not a bug. Riot has to manually enable new things, and since ward skins and summoner icons don't really need testing, Riot often doesn't enable them. Little Legends: Riot ran into some issues so they couldn't enable them yet. You can read it here: https://boards.pbe.leagueoflegends.com/en/c/client-new-features-feedback/gf0A0GTb-new-little-legends.
: missing icons
Evening! :) Please first look through the forums (and/or use the search option) to see if your problem has been reported already, then upvote/comment on those instead of making your own. Duplicate threads make it hard to keep track of the boards.
: Bring back the URF
Riot has already confirmed there will be some form of URF this year. Riot will not share more info until they are ready to do so.
: Unavailable skins
Baker Pantheon does need testing. Just like all other Pantheon skins. Riot just tends to forget to enable the VGU skins ¯\\\_(ツ)_/¯
: language
Because the new launcher is still in testing, other languages haven’t been added yet. This will happen later.
: I can't get my Riot Points
Please read the threads "[Useful information for new PBE players](https://boards.pbe.leagueoflegends.com/en/c/client-new-features-feedback/ifyy9AEY-useful-information-for-new-pbe-players)" and "[RP on PBE, it's back!](https://boards.pbe.leagueoflegends.com/en/c/client-new-features-feedback/3AEB3uHA-rp-on-pbe-itos-back)," which you can find on the homepage of the PBE boards.
: > [{quoted}](name=Amy Sery,realm=PBE,application-id=A4D2003433C8FCD715185A7264A9CC6FDFAD7FEF,discussion-id=7skltX90,comment-id=0000,timestamp=2019-08-05T08:25:46.540+0000) > > It's not a bug. If you get skins you already own, you simply own all skins that are available in the Hextech Pool. Keep in mind that this pool isn't very up to date on PBE, because this isn't necessary (older skins need no testing). Do you mean the recent special skins are no need to test? I have all skins except the special skin that was releasing from October 2017. Even if I try to make it using re-roll, I can't get the skins
The only skins that need testing are the ones that have been changed/are new on PBE that aren't yet on live. In this case, Dragon Oracle Udyr, Hextech Rammus, and the Pantheon skins (which, yes, Riot forgot about).
: Re-roll Bug
It's not a bug. If you get skins you already own, you simply own all skins that are available in the Hextech Pool. Keep in mind that this pool isn't very up to date on PBE, because this isn't necessary (older skins need no testing).
: my icons are gone?
Evening! :) Please first look through the forums (and/or use the search option) to see if your problem has been reported already, then upvote/comment on those instead of making your own. Duplicate threads make it hard to keep track of the boards.
: Pls tell me
Not a bug. The rest simply isn't available.
: ABOUT URF
The PBE boards aren't the place to ask this. Also, please do not report non-bugs in the Bugs-Section. Anyway, the short answer is: the person couldn't have. ARURF isn't available anywhere and won't be for another while, though Riot did confirm we'll get some form of URF this year.
: How can I use new chromium client?
It's not a bug. Not "all" seem to be using the chromium client. It's just handful of people and it's slowly and *randomly* being handed out to people. So you not getting it yet is not a problem. It's also not related to region. You just haven't been lucky enough yet.
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Amy Sery

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