I have noticed their are tons of people spamming (Help, cannot get into pbe.)
Why not make a server status thread like you have in the live game. That way the forums will be less bogged down, do to people asking why they cannot login.
I know you have this problem partly solved in your FAQ, but as you can see, its not working very well.
Post feedback on the PBE Community site (this site!) here.
Feedback regarding the PBE experience lives in the [General PBE Feedback subcommunity](http://community.pbe.leagueoflegends.com/c/general-pbe-feedback).