Instant feedback updates land on PBE

Hey all, We’ve shipped out a suite of new features on the PBE. Earlier this year, we [tipped our hand]( on what’s in today’s release, so skim that post for the big ideas. It all boils down to upgrades to instant feedback, League’s automated system for detecting, punishing, and (one day) rewarding certain behaviors in League: **In-client reform cards** Until now, reform cards were sent via email to offending players. Now they’ll appear in-client, delivering context on the punishment and displaying the chat log that triggered the punishment. Pushing reform cards into the client ensures players receive the information they need to understand the punishment and change their behavior for the better. Since the vast majority of you won’t ever receive a reform card, here’s what one looks like: **Chat restrictions** Instant feedback began with two-week and permanent bans because the negative behaviors spurring them (homophobia, racism, sexism, death threats, and excessive verbal abuse) are both overwhelmingly rejected by the community and hard to mistake. After crunching several million games worth of data over the last few months, the instant feedback system’s now ready to help reform more mild, but persistent negative behaviors with [chat restrictions]( **Intentional feeding bans** Intentional feeders ruin games, so the behavior nets players two-week bans, and can escalate to permanent bans if it continues. Through a ton of in-game metrics, chat logs, and even historical play patterns, we ensured the system understands the difference between intentional feeding and being crushed by a Riven main in solo queue. You shouldn’t need to worry about just having a bad game. Like with all new feature launches, the whole player behavior team will hand-review the first few thousand cases to make sure everything’s working right.
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