whenever i start up a game this keeps happening, can someone tell me the solution to this please?

so.... in que right after everyone locks in their champ and the screen says "prepare for battle" I get this issue going on where instead of showing everyone being loaded in it just shows a screen that says reconnect and it keeps popping up over and over until a game ends and ive had this going on for 5 game straight and the unfortunate thing is for those 5 games I either made the game a 4v5 or I forced ppl to remake. So if you can provide a solution for this problem I would appreciate it because I keep unintentionally ruining games and I can never play a pbe game at this rate https://www.youtube.com/watch?v=870otf7Ok-M
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