I created my original PBE account in late 2012 around the time that Nami hit the PBE. A few years ago the PBE system changed and essentially deleted all of the old accounts. In the new system I created a new account that is linked to my live account. I tried to use my normal account name to register on the PBE but it was already taken by my old account. I didn't mind having a different name for PBE.
Fast forward to today where I cannot use this name for my NA account and I cannot log into the account to change the name because it is inactive. I sent a ticket to support yesterday and I have not heard a response back yet.
Post your PBE bug reports here: something not functioning as intended? Store is broken? A champion's ability is not working? etc
Need help? Read our [bug reporting guide](http://community.pbe.leagueoflegends.com/c/bugs/CF5EEDC8FF5AC1A896F517E2C7AE4650C472807F-how-to-report-bugs-on-the-pbe).
Comments about things you don't like or suggestions for improvements go in Feature Feedback.