PBE overwhelmed by excitement for Teamfight Tactics

From the team building Teamfight Tactics, thank you PBE community for the excitement and enthusiasm shown for TFT. We are so happy about the level of community engagement... though this excitement has also surfaced a couple of problems that you deserve some answers for. **PBE capacity** The PBE has always been designed to allow a small number of players to test new systems and content before it goes live. The community excitement for TFT has overwhelmed the capacity PBE is designed to support, so many players are being queued waiting for their turn to connect. If this massive influx of testers represented a permanent increase in the regular PBE population, we'd increase PBE capacity. We think TFT's launch is an exceptional case, though, and once it goes live we expect the PBE population to return to levels our current capacity can handle. We therefore are not going to increase the capacity of PBE at this time. **Getting kicked out of queue** Players being queued in login has also surfaced a problem in the queuing system for login: if you wait in queue for an extremely long time, sometimes you get kicked out altogether. We have heard you loud and clear that the experience is painful and feels super bad, especially when compounded with the capacity situation. We are working on fixing the issue before TFT goes live, meaning you'll at least be able to _reliably _wait in line once the fix ships. Thanks to this catch, Live will not experience the bug when TFT launches—PBE doing its job! We hope that explaining the current situation provides confidence that your testing efforts—even waiting in queue—are meaningfully making TFT's full release as stable as it can possibly be. To all PBE testers, thank you!
Report as:
Offensive Spam Harassment Incorrect Board