Queue Position is increasing instead of Decreasing.

I have been in a "1 hour" queue for 10 hours. I have been stuck at "5 minutes" for around 30 minutes now. My position Number does the following: 1. Decrease to 8459 2. Jump to "over 9000" 3. Decrease to 8730 4. Jump to "over 9000" The position isnt going down. its going up .... How can i join???
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