I cant play any games

Here is a link so someone can hopefully help. I made my pbe account approx. 2-3 days ago and I know people always say that it will take a day or so to be level 30 and get granted the ip and rp. Yet here I am level 30 but no rp or ip and I cannot even load up a custom game it will just stay at this screen untill I force close. Also, when I try to play normal games it says that I am not level 30 yet and cannot que for them.... Thank you to anyone who reads this :) and hopefully I can find a fix [](http://imgur.com/3YtH4J8)[](http://imgur.com/3YtH4J8)
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