Not Connecting

OK so today i went to match up for a game, it went all fine we were choosing our champs we locked in and when we went i went in the loading screen all is said player not connected player not connected, im like ok ill wait a while, i waited 15 mins and it was still the same thing, ok so i had this problem before, but the only solution to it is uninstall the game and install it again, look i cant just wait hours and hours for my game to reload again, i enjoy testing your game but please fix this bug, because i dont want to get a penalty for somehing i didnt do so please fix it.
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