Ward Crafting Not Working

I usually buy premium chests with my daily RP and got some ward shards. I craft them using OE, it displays that the ward has been added to my inventory, but when I check my collection, the ward is still locked and my shard and OE consumed. Also I have in the loot section a permanent ward shard that I can't reroll, nor sell (it displays that I'd get 0 OE for disenchanting)
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