Unable to purchase skins, haven't gotten any RP grants

The last couple of days, I understand there have been problems with RP grants and what not. I was stuck on 7k something RP for a while, but every time I went to purchase something, it would either give me an error, saying "there was a problem purchasing this skin", or it would say I didn't have enough RP (when it said I had about 7k). Now, it says I have 0 RP and I haven't received a grant in a while. I can't figure out how to put in a ticket for PBE specifically (keeps taking me to the "verify email" page even after I verified my email) and I wanted to see if others had this problem/a Rioter could help me.
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