Riot, do you care about the numerous reports that are made on PBE? Do you have any clue how many people go AFK during the game and they're like "oh it's PBE nothing would happen". Do you just sit there and stare at the reports and think "oh well, I better do something more productive like give Lux/Irelia/Akali/Jinx her 32175th UNWANTED skin"?
Do you realize how much of a better experience you'd be giving all of us actual dedicated players if you just care about the reports that are being made? Hell, hire people just to look at the reports. League Of Legends has a reputation of having one of the most, if not THE MOST, toxic community ever, but if the company is in itself not caring, why would the players be?